Outcome-Driven AI Cloud Solutions Architect

GOOGLE ASIA PACIFIC PTE. LTD.; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

Google Cloud is seeking an Outcome Customer Engineer to act as an enterprise architect, technical delivery leader, and liaison between pre-sales and post-sales for AI accounts. You’ll ensure rapid activation and viable delivery within a Forward Deployed Engineering context, aligning solutions with the customer’s IT ecosystem.

You’ll lead design for enterprise AI deployments, diagnose complex issues, and communicate with Product and Engineering to translate field feedback into actionable feature

Qualifications

• Bachelor's degree or equivalent practical experience.
• 7 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with delivery strategies and interfacing with product or engineering organizations.
• Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript).
• Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
• Experience with enterprise integrations (APIs, ECMs, identity), Cloud infrastructure, or AI/ML model deployments.

Responsibilities

• Partner with Account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Skills

Cloud native architecture

Delivery strategies

Code debugging (Java/Python/JS)

System design/orchestration

APIs & identity integration

AI/ML model deployment

Enterprise integrations

Education

Bachelor’s degree or equivalent

Job description

Google Cloud is seeking an Outcome Customer Engineer to act as an enterprise architect, technical delivery leader, and liaison between pre-sales and post-sales for AI accounts. You’ll ensure rapid activation and viable delivery within a Forward Deployed Engineering context, aligning solutions with the customer’s IT ecosystem.

You’ll lead design for enterprise AI deployments, diagnose complex issues, and communicate with Product and Engineering to translate field feedback into actionable feature