AI Outcome Cloud Engineer - Enterprise AI Delivery

Google LLC

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+

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Job summary

Google Cloud is hiring an AI Outcome Customer Engineer (Bahasa Indonesia) in Singapore to bridge pre-sales and post-sales execution. You will architect AI delivery, ensure secure integrations, and collaborate with Product and Engineering to translate field feedback into feature requests.

Fluency in Bahasa Indonesia is essential, as is the right to work in Singapore. You will work with the Forward Deployed Engineering group to shape adoption-driven deployments, connect data pipelines, and support

Qualifications

Bachelor's degree or equivalent practical experience.
7 years of experience with cloud native architecture in a customer-facing or support role.
Experience with technical delivery strategies and interfacing with product or engineering organizations.
Experience with enterprise integrations (APIs, ECMs, identity), cloud infrastructure, or AI/ML model deployments.
Ability to communicate in Bahasa Indonesia fluently, to support client relationship management in this region.

Responsibilities

Partner with Account teams and Practice Customer Engineer during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.