AI-Enabled IT Support & Automation Specialist

ALLEGIS GROUP SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

Allegis Group Singapore Pte Ltd is seeking an IT Support & AI Adoption Specialist to join a regional technology team based in Singapore. This role focuses on evolving IT support through AI, automation, and practical use of tools like Microsoft Copilot to reduce manual effort and create capacity for value-added work.

You will collaborate with support teams to streamline processes, promote best practices, and develop training materials for a smoother user experience.

Qualifications

• Experience in IT support or related function.
• Strong knowledge of Microsoft 365 stack and Windows platforms.
• Experience using AI, automation or digital tools to improve workflows.

Responsibilities

• Provide end-user support across workplace technology and productivity platforms.
• Identify opportunities to streamline processes using AI and automation.
• Drive adoption of tools like Microsoft Copilot and promote best practices.
• Develop documentation, knowledge resources, and training materials.
• Partner with stakeholders to gather feedback and support change initiatives.
• Contribute to digital workplace and technology transformation projects.

Skills

IT Support

EUC

Desktop Support

Workplace Tech

Service Delivery

Tools

Microsoft 365

Windows

Teams

OneDrive

SharePoint

Job description

Allegis Group Singapore Pte Ltd is seeking an IT Support & AI Adoption Specialist to join a regional technology team based in Singapore. This role focuses on evolving IT support through AI, automation, and practical use of tools like Microsoft Copilot to reduce manual effort and create capacity for value-added work.

You will collaborate with support teams to streamline processes, promote best practices, and develop training materials for a smoother user experience.