AI-Driven CX Executive: Engagement & Loyalty

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. Singapore seeks a Junior Customer Experience Executive (AI & Engagement). Based at Henderson Road, you’ll work Mon–Fri, 10am–6pm, delivering proactive, premium customer engagement across channels.

You’ll use AI tools like ChatGPT to boost productivity, support loyalty programs, and coordinate activities globally. Training is provided; a background in customer service, marketing, or CX is an advantage.

Qualifications

• Experience in customer service, marketing, or CX is advantageous.
• Familiar with AI tools to boost productivity.
• Commitment to learning and adapting to a fast-paced environment.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Skills

AI tools

Customer engagement

Communication

Tools

ChatGPT

Job description

THE SUPREME HR ADVISORY PTE. LTD. Singapore seeks a Junior Customer Experience Executive (AI & Engagement). Based at Henderson Road, you’ll work Mon–Fri, 10am–6pm, delivering proactive, premium customer engagement across channels.

You’ll use AI tools like ChatGPT to boost productivity, support loyalty programs, and coordinate activities globally. Training is provided; a background in customer service, marketing, or CX is an advantage.