Junior AI-Driven Customer Experience Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. invites applications for a Junior Customer Experience Executive (AI & Engagement) in Singapore.

The role focuses on delivering a personalized and premium customer experience through proactive engagement and AI-assisted processes. You will build relationships across channels, plan engagement initiatives, and support loyalty programs while leveraging AI tools to boost productivity and customer satisfaction.

Qualifications

• Familiar with AI tools such as ChatGPT or similar platforms to assist productivity.
• Background in customer service, marketing, or customer experience is a plus.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through multiple channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and efficiency.
• Coordinate engagement activities across global markets.

Job description

THE SUPREME HR ADVISORY PTE. LTD. invites applications for a Junior Customer Experience Executive (AI & Engagement) in Singapore.

The role focuses on delivering a personalized and premium customer experience through proactive engagement and AI-assisted processes. You will build relationships across channels, plan engagement initiatives, and support loyalty programs while leveraging AI tools to boost productivity and customer satisfaction.