Customer Experience Associate - AI & Engagement

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Junior Customer Experience Executive to deliver personalized engagement and support across channels in Singapore. The role emphasizes proactive customer interactions and loyalty initiatives.

The position runs on a 5-day workweek, 10am-6pm at Henderson Road, with salary between S$2,500 and S$3,000 per month. Training supplied; AI tools experience is a plus.

Qualifications

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Background in customer service, marketing, or customer experience is advantageous.

Responsibilities

• Deliver a personalized, premium customer experience through proactive engagement.
• Build and maintain strong relationships via multiple communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance engagement and efficiency.
• Coordinate customer engagement activities across global markets.

Skills

Communication skills

Customer service mindset

Tools

ChatGPT

Job description

The Supreme HR Advisory Pte. Ltd. is seeking a Junior Customer Experience Executive to deliver personalized engagement and support across channels in Singapore. The role emphasizes proactive customer interactions and loyalty initiatives.

The position runs on a 5-day workweek, 10am-6pm at Henderson Road, with salary between S$2,500 and S$3,000 per month. Training supplied; AI tools experience is a plus.