AI-Driven Customer Experience Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Junior Customer Experience Executive (AI & Engagement) to deliver a premium, personalized experience for customers. The role focuses on proactive engagement, cross-channel relationship building, and coordinating engagement initiatives across global markets.

The position emphasizes utilizing AI tools like ChatGPT to boost productivity and customer interactions, with training provided and related background advantageous.

Qualifications

• Training provided, role suited for candidates with customer service or CX background
• Familiarity with AI tools is a plus

Responsibilities

• Deliver a personalized customer experience through proactive engagement.
• Build and maintain customer relationships across channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support loyalty and ambassador programs.
• Leverage AI and automation to enhance engagement and efficiency.
• Coordinate engagement activities across global markets.

Skills

Customer engagement

Communication

Tools

ChatGPT

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a Junior Customer Experience Executive (AI & Engagement) to deliver a premium, personalized experience for customers. The role focuses on proactive engagement, cross-channel relationship building, and coordinating engagement initiatives across global markets.

The position emphasizes utilizing AI tools like ChatGPT to boost productivity and customer interactions, with training provided and related background advantageous.