AI-Driven Customer Experience Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory PTE. LTD. is hiring a Customer Experience Executive (AI & Engagement) – Junior level – to deliver a personalized, premium customer experience through proactive engagement across global markets.

Based in Singapore, the role is 5 days (Mon-Fri), 10am–6pm, at Henderson Road (Tiong Bahru). Training is provided, with background in customer service, marketing, or CX considered an advantage. You will leverage AI tools like ChatGPT to boost productivity and engagement.

Qualifications

• Experience in customer service, marketing, or customer experience is advantageous.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Skills

AI tools usage

Job description

The Supreme HR Advisory PTE. LTD. is hiring a Customer Experience Executive (AI & Engagement) – Junior level – to deliver a personalized, premium customer experience through proactive engagement across global markets.

Based in Singapore, the role is 5 days (Mon-Fri), 10am–6pm, at Henderson Road (Tiong Bahru). Training is provided, with background in customer service, marketing, or CX considered an advantage. You will leverage AI tools like ChatGPT to boost productivity and engagement.