AI-Driven Customer Experience Executive

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 28,000 - 33,000; Full time

Job summary

The Supreme HR Advisory Pte Ltd is seeking a Customer Experience Executive to deliver a premium, proactive service in a fast‑paced environment.

You will build strong relationships across channels, plan engagement initiatives, support loyalty programs, and coordinate activities across global markets. Training is provided and AI tools are encouraged to boost productivity, aligning with our dedication to outstanding customer satisfaction.

Qualifications

• Comfortable using AI tools such as ChatGPT or similar platforms to enhance productivity.
• Training provided, while relevant customer service, marketing, or customer experience background would be an advantage.

Responsibilities

• Deliver a personalized and premium customer experience through proactive engagement.
• Build and maintain strong customer relationships through various communication channels.
• Plan and execute customer appreciation and engagement initiatives.
• Support and manage customer loyalty and ambassador programs.
• Utilize AI and automation tools to enhance customer engagement and operational efficiency.
• Coordinate customer engagement activities across global markets.

Skills

AI tools

Job description

The Supreme HR Advisory Pte Ltd is seeking a Customer Experience Executive to deliver a premium, proactive service in a fast‑paced environment.

You will build strong relationships across channels, plan engagement initiatives, support loyalty programs, and coordinate activities across global markets. Training is provided and AI tools are encouraged to boost productivity, aligning with our dedication to outstanding customer satisfaction.