Aftermarket Sales Engineer (Flexi Hour/ACMV/Project Management) LT80

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is seeking professionals for a key role involving sales development, maintaining customer relationships, and coordinating technical and commercial efforts. The successful candidate will enhance service offerings based on customer feedback and market trends while utilizing CRM tools for reporting. Interested applicants should send their resumes in MS WORD format to the provided email. Only shortlisted candidates will be notified.

Responsibilities

• Identify, develop, and close opportunities for service contracts.
• Maintain strong relationships with existing customers for contract renewals.
• Work closely with engineering and technical teams to design service offerings.
• Track installed equipment and analyze lifecycle stages.
• Manage pipeline using CRM tools and report on sales performance.
• Collaborate with teams to improve customer experience.

Job description

Key Responsibilities

1. Sales Development

   • Identify, develop, and close opportunities for service contracts (preventive maintenance, extended warranty, remote monitoring, etc.).

   • Promote upgrade packages, system retrofits, and spare parts sales to maximize asset performance.

   • Develop tailored proposals that align with customer operational and financial goals.

2. Customer Relationship Management

   • Maintain strong relationships with existing customers to ensure contract renewals and satisfaction.

   • Conduct regular account reviews and site visits to assess service needs and upsell opportunities.

   • Serve as the customer’s key contact for all post‑sales service solutions.

3. Technical & Commercial Coordination

   • Work closely with service delivery, engineering, and technical teams to design feasible service offerings.

   • Prepare accurate quotations, tender responses, and service‑level agreements (SLAs).

   • Balance cost competitiveness with profit margin targets.

4. Market & Installed Base Analysis

   • Track installed equipment and analyze lifecycle stages to time service offerings.

   • Monitor competitors’ service offers and position your company’s unique value proposition.

   • Identify white‑space opportunities within existing accounts.

5. Sales Reporting & Forecasting

   • Manage pipeline using CRM tools (e.g., Salesforce, HubSpot).

   • Report on monthly service sales performance, renewal rates, and customer retention.

   • Provide market feedback for strategic planning and new service development.

6. Collaboration & Process Improvement

   • Collaborate with regional sales, technical service, and finance teams to streamline end‑to‑end customer experience.

   • Participate in service portfolio development based on customer feedback and market trends.

   • Support marketing initiatives such as service awareness campaigns and customer workshops.

How to Apply

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note

Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Contact

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981