Admissions & Compliance Specialist - Process Improvement

Embry-Riddle Aeronautical University; Singapore; On-site; SGD 42,000 - 66,000; Full time

Job summary

Embry-Riddle Aeronautical University Singapore is seeking an Admissions Officer to review and process applications, assess eligibility, and manage documents from international applicants. The role also covers contract administration, regulatory compliance, and student pass processes in Singapore, ensuring records are accurate and up-to-date.

The successful candidate will coordinate with stakeholders, provide pre-course counselling, assist with onboarding, and support audits and compliance

Qualifications

• Diploma qualification with 2 to 5 years of experience in admissions, student services, enrollment management, or a related higher education setting
• Experience in a Singapore Private Education Institution (PEI) will be highly advantageous
• Familiarity with international education systems, qualification assessment, Student’s Pass administration, and ICA requirements is preferred
• Strong attention to detail, organization, record management, and communication skills
• Proactive team player with strong initiative, sound judgment, and ability to work independently
• Passionate about continuous improvement and has an interest in using technology and automation to improve processes

Responsibilities

• Review and process admissions applications, including supporting documents
• Assess applicants’ eligibility based on established admissions criteria
• Evaluate international and overseas academic qualifications
• Communicate admissions requirements, outcomes, and next steps to prospective students
• Maintain accurate and complete admissions records
• Provide Pre-Course Counselling to students where required
• Prepare, issue, and facilitate student contracts
• Ensure contract administration complies with EduTrust and other applicable regulatory requirements
• Support audits, regulatory reviews, and compliance reporting
• Support Student’s Pass applications, renewals, and cancellations
• Review and submit documentation through ICA’s SOLAR system
• Monitor application progress and update students
• Maintain Student’s Pass records in accordance with applicable requirements
• Respond to applicants and student enquiries
• Support scholarship and financial aid application processes
• Assist with student onboarding, including orientation programmes
• Manage the University’s contract automation process
• Coordinate with internal stakeholders to support smooth operations
• Resolve operational issues and maintain process documentation
• Identify opportunities to improve efficiency, accuracy, and compliance

Skills

Attention to detail

Organization

Record management

Communication skills

Initiative

Independent work

Continuous improvement

Tech & automation interest

Education

Diploma qualification

Tools

SOLAR system

Job description

Embry-Riddle Aeronautical University Singapore is seeking an Admissions Officer to review and process applications, assess eligibility, and manage documents from international applicants. The role also covers contract administration, regulatory compliance, and student pass processes in Singapore, ensuring records are accurate and up-to-date.

The successful candidate will coordinate with stakeholders, provide pre-course counselling, assist with onboarding, and support audits and compliance