Admissions Specialist

Embry-Riddle Aeronautical University Asia Ltd; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

Embry-Riddle Aeronautical University Asia Ltd in Singapore is seeking an Admissions Specialist to support students from application to enrollment. You will evaluate applications, review international qualifications, maintain records, and administer Student Contracts and Student's Pass while contributing to contract automation and workflow improvements.

The role focuses on admissions assessment, contract administration, pass processes, and student support, with opportunities to enhance efficiency

Qualifications

• Diploma with 2–5 years in admissions, student services, enrollment management, or related higher education setting.
• Experience in a Singapore Private Education Institution (PEI) is advantageous.
• Familiarity with international education systems, qualification assessment, Student's Pass administration, and ICA requirements preferred.
• Strong attention to detail, organization, record management and communication skills.

Responsibilities

• Review and process admissions applications and supporting documents.
• Assist with student contracts and ensure regulatory compliance (EduTrust and others).
• Support Student's Pass applications, renewals and cancellations in ICA SOLAR system.
• Respond to applicants and student enquiries; assist with scholarship and onboarding.
• Identify opportunities to improve efficiency, accuracy and process documentation through automation.

Skills

Attention to detail

Organizational skills

Communication

Team player

Automation interest

Education

Diploma qualification

Job description

Why Join ERAU?

At Embry-Riddle Aeronautical University (ERAU) Asia, you will be part of a collaborative team dedicated to delivering positive student experience. This role is ideal for someone who enjoys working with students, managing key admissions processes, and making a meaningful impact as students begin their journey with the world's leading aviation and aerospace university.

About the role

Embry-Riddle Aeronautical University (ERAU) Asia is looking for a proactive and detail-oriented Admissions Specialist to join our Enrollment and Campus Operations team in Singapore. In this role, you will play a critical role in supporting students from application to enrollment by evaluating applications, reviewing international qualifications, maintaining admissions records, and administering key processes such as Student Contracts and Student's Pass, and also contribute to support contract automation and process improvements that strengthen the admissions experience.

Key responsibilities

Admissions Assessment and Application Processing

• Review and process admissions applications, including supporting documents
• Assess applicants' eligibility based on established admissions criteria
• Evaluate international and overseas academic qualifications
• Communicate admissions requirements, outcomes, and next steps to prospective students
• Maintain accurate and complete admissions records

Student Contracts and Regulatory Compliance

• Provide Pre-Course Counselling to students where required
• Prepare, issue, and facilitate student contracts
• Ensure contract administration complies with EduTrust and other applicable regulatory requirements

Student Pass Administration

• Support Student's Pass applications, renewals, and cancellations
• Review and submit documentation through ICA's SOLAR system
• Monitor application progress and update students

Student Support

• Respond to applicants and student enquiries
• Support scholarship and financial aid application processes
• Assist with student onboarding, including orientation programmes

Contract Automation and Process Improvement

• Manage the University's contract automation process
• Coordinate with internal stakeholders to support smooth operations
• Resolve operational issues and maintain process documentation
• Identify opportunities to improve efficiency, accuracy, and compliance

What We're Looking For

• Diploma qualification with 2 to 5 years of experience in admissions, student services, enrollment management, or a related higher education setting
• Experience in a Singapore Private Education Institution (PEI) will be highly advantageous
• Familiarity with international education systems, qualification assessment, Student's Pass administration, and ICA requirements are preferred
• Strong attention to detail, organization, record management, and communication skills
• Proactive team player with strong initiative, sound judgment, and ability to work independently
• Passionate about continuous improvement and has an interest in using technology and automation to improve processes