Adminstrative Executive

HDB Housing & Development Board; Singapore; On-site; SGD 33,000 - 67,000; Full time

Job summary

Government Technology Agency (GovTech) in Singapore seeks personnel to deliver high-quality services to HDB flat applicants and residents, advising on eligibility letters, flat sales, resale, and housing loans. The role includes document preparation, application processing, budgetary support, and IT solution testing.

Flexibility to take on duties based on manpower needs. Successful candidates will join a 1+1 year contract and work in the Singapore Public Service, contributing to housing and

Qualifications

• Have a passion for customer service.
• Have effective communication and interpersonal skills.
• Have critical thinking, excellent organisational and project management skills and resilient to pressure.
• Be meticulous, independent, numerate, and proficient in using Microsoft software.

Responsibilities

• Advise and interact with HDB flat applicants and residents on eligibility, sales, resale and housing loans.
• Prepare and verify documents, process applications, and provide budgeting support.
• Support IT solutions through user requirements preparation and acceptance testing.

Skills

Customer service

Communication

Interpersonal skills

Critical thinking

Organisational skills

Project management

Numeracy

Tools

Microsoft Office

Job description

What the role is

You will be responsible for delivering quality services to HDB flat applicants and residents by advising and interacting with them on matters related to HDB Flat Eligibility letters, flat sales, resale, and housing loans, while performing supporting tasks such as document preparation and verification, application processing, accounting and budgetary support, payment collection, and contributing to IT solution implementation through user requirements preparation and acceptance testing, with the flexibility to take on different job duties based on manpower needs.

What you will be working on

Your responsibility is to deliver quality services to applicants and residents of HDB flats. You will advise and interact with applicants/residents and relevant parties on matters relating to HDB Flat Eligibility letter, HDB's sale of flats, resale of flats and/or HDB housing loan. You will also be tasked to perform works related to these job areas, such as the preparation and verification of documents, processing of applications, provision of accounting and budgetary support and/or collection of payments, as well as works related to the implementation and enhancement of IT solutions, such as preparing user requirements and conducting acceptance testing. During your employment, you will need to perform different job duties where manpower is needed.

What we are looking for

• Have a passion for customer service
• Have effective communication and interpersonal skills
• Have critical thinking, excellent organisational and project management skills and resilient to pressure
• Be meticulous, independent, numerate, and proficient in using Microsoft software.

Successful candidates will be offered a 1+1 year contract.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services.

Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you.

The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.

Be part of the team that shapes the future of Singapore.