Administrator

Ingeus Pte. Ltd.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Ingeus Pte. Ltd. in Singapore seeks an organised onboarding administrator to manage client onboarding, coordinate with coaches, and provide reception support.

You will ensure data accuracy through system audits, handle client communications, and perform general admin duties to support management and teams.

Qualifications

• Diploma or equivalent qualification in any discipline.
• Proficient in Microsoft Office, especially Excel.
• Strong attention to detail and methodical task completion.
• Experience with data security processes and policies.
• Ability to work independently and in a team.
• Strong written and verbal communication skills.
• Experience in data entry and accurate information management.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Coordinate onboarding with clients and coaches to prepare for coaching sessions.
• Support reception by welcoming clients and visitors professionally.
• Handle client communications and address inquiries via email/phone.
• Maintain data accuracy through system audits and timely updates.
• Upload and categorize client documents in the company system.
• Assist with ad-hoc systems reporting to support team needs.
• Ensure compliance of client documents with company policies.
• Collaborate with stakeholders and coaches to ensure smooth operations.

Skills

Attention to detail

Communication skills

Data entry

Team collaboration

Time management

Independent worker

Data security awareness

Education

Diploma or equivalent qualification

Tools

Microsoft Excel

MS Office

Job description

Company Overview

Ingeus Pte Ltd, part of the APM Group, operates over 700 offices in 9 countries. Trusted by Workforce Singapore and others, Ingeus has placed 7,000+ Singaporeans into work, delivering results that benefit individuals, families, communities, and the economy.

Job Summary

You will manage the onboarding process for Ingeus clients, coordinate with stakeholders and coaches, provide reception support, handle client communications, maintain data accuracy through system audits, and perform administrative tasks to support management.

Responsibilities

• Coordinate the onboarding process by working closely with clients to prepare them for coaching sessions
• Facilitate client process administration by collaborating with stakeholders and coaches to ensure smooth operations
• Provide reception cover by welcoming clients and visitors professionally
• Receive and process registration of interests from potential clients accurately
• Perform general administrative tasks to support the Management Team efficiently
• Conduct weekly system audits to verify data accuracy and quality, and report discrepancies to management and teams
• Collect, review, and ensure compliance of client documents according to company policies
• Upload and categorize client documents using the company system to maintain organized records
• Liaise with clients over email and phone to address inquiries and provide updates
• Support ad-hoc systems reporting to assist team needs

Required competencies and certifications

• Diploma or equivalent qualification in any discipline
• Proficient in Microsoft Office, especially Excel, to manage data and reporting tasks
• Demonstrated strong attention to detail with a methodical approach to completing tasks
• Experience with data security processes and policies to protect client information
• Ability to work independently and collaboratively within a team environment
• Strong written and verbal communication skills to interact effectively with clients and colleagues
• Experience in data entry roles to ensure accurate information management
• Ability to work under pressure and meet deadlines consistently