Administrative Support Executive (DO/PO)

ZEN CAREER PTE. LTD.; Singapore; Sur place; SGD 29 000 - 38 000; Plein temps

Résumé du poste

ZEN CAREER PTE. LTD. in Singapore is seeking an orders processor to coordinate and fulfil customer orders for FMCG/food services from the Joo Koon area.

You will process orders, provide quotations and respond to enquiries, liaising with Warehouse, Logistics and Sales to ensure accurate picking, packing and delivery, with alternate Saturday work from 7am to 6pm.

Qualifications

• Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.
• Respond to enquiries relating to products, quotations, lead times, pricing and order status.
• Coordinate and resolve after-sales matters, including returns, exchanges and delivery-related issues.
• Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
• Process sales orders and backend documentation to support accurate picking, packing and delivery operations.
• Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.

Responsabilités

• Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.
• Respond to enquiries relating to products, quotations, lead times, pricing and order status.
• Coordinate and resolve after-sales matters, including returns, exchanges and delivery-related issues.
• Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
• Process sales orders and backend documentation to support accurate picking, packing and delivery operations.
• Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.
• Perform any other duties assigned by Management.

Description du poste

5.5 days between Mon - Sat, alternate Sat WFH 7am - 6pm

Location: Joo Koon (West)

Industry: FMCG / Food services

Job scope:

• Process customer orders accurately, ensuring correct pricing, quantities and supporting documentation.
• Respond to enquiries relating to products, quotations, lead times, pricing and order status.
• Coordinate and resolve after-sales matters, including returns, exchanges and delivery-related issues.
• Liaise closely with Warehouse, Logistics and Sales teams to ensure smooth order fulfilment and excellent customer service.
• Process sales orders and backend documentation to support accurate picking, packing and delivery operations.
• Prepare quotations based on approved pricing guidelines and inputs from the Sales/Commercial team.
• Perform any other duties assigned by Management.