Administrative Executive

SCH International Culture & Education Development Pte Ltd; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

SCH International Culture & Education Development Pte Ltd is seeking an Executive & Administrative Support professional in Singapore to manage schedules, correspondence, and travel arrangements. You will support both Management and Academic teams, coordinate events, and maintain meticulous records and confidential information.

The role requires strong organizational skills, fluency in English and Mandarin, and the ability to multitask in a fast-paced SME environment.

Qualifications

• Bachelor's degree or higher preferred.
• Fluent in English and Mandarin (spoken and written).
• Strong organizational and multitasking abilities.
• Experience in customer service or administrative coordination is advantageous.
• Proficient with Microsoft Office and collaboration tools.
• Ability to organize documents, schedules, and academic materials.
• Willingness to support multiple functions in a SME environment.
• Proactive, independent, and reliable.
• Excellent communication and problem-solving skills.
• Team player adaptable to organizational growth.

Responsibilities

• Manage and organize schedules, appointments, meetings, and travel arrangements.
• Handle emails, calls, correspondence, and daily communications professionally.
• Prepare agendas, reports, documents, presentations, and meeting materials.
• Attend meetings, record minutes, and follow up on action items.
• Provide executive and administrative support to the Management team.
• Assist in organizing department activities, events, and team-building sessions.
• Maintain filing systems and organize documents, records, and confidential information.
• Support planning and coordination of timelines and daily operational tasks.
• Take ownership of assigned tasks and see them through to completion.
• Coordinate academic materials, student records, schedules, and related documents.
• Monitor student tasks and assist in coordinating exams and assignments.

Skills

Bilingual English/Mandarin

Organizational skills

Multitasking

Communication skills

Teamwork

Proactive mindset

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Collaboration tools

Job description

RESPONSIBILITIES

Executive & Administrative Support

• Manage and organize schedules, appointments, meetings, and travel arrangements efficiently.

• Handle emails, phone calls, correspondence, and daily communications professionally.

• Prepare agendas, reports, documents, presentations, and meeting materials.

• Attend meetings, record minutes, and follow up on action items.

• Provide executive, personal, and administrative support to the Management team as required.

• Assist in organizing departmental activities, events, meetings, and team-building sessions.

• Maintain proper filing systems and organize office folders, documents, records, and confidential information systematically.

• Support planning, scheduling, coordination of timelines, and daily operational tasks.

• Take ownership of assigned tasks and follow through to completion.

Academic & Student Support

• Provide administrative and operational support to the Academic team based on day-to-day requirements.

• Assist in organizing academic materials, learning resources, student records, schedules, and related documents.

• Support the coordination of students' academic schedules, classes, assignments, examinations, and other academic activities.

• Monitor and follow up on assigned student tasks, homework, schedules, or academic requirements where necessary.

• Assist students in staying organized and completing assigned work; this role is primarily to monitor, coordinate, and provide support, and does not require the candidate to be a trained teacher.

• Communicate and coordinate with teachers, students, parents, and other team members when required.

• Provide general student support and assist the Academic team with other academic or operational matters as needs arise.

Customer Service Support

• Deliver excellent customer service by responding to client and stakeholder inquiries promptly and professionally.

• Facilitate client receptions and ensure a seamless and professional VIP guest experience.

• Maintain positive relationships with clients, students, parents, and stakeholders.

• Resolve customer concerns efficiently while maintaining professionalism and confidentiality.

• Provide frontline administrative and operational support to ensure smooth customer experiences.

• Assist with ad-hoc client, parent, or student matters when required.
  

REQUIREMENTS

• Bachelor’s Degree preferred.

• Good command of both English and Mandarin (spoken and written). Mandarin proficiency is required to communicate effectively with Mandarin-speaking clients, parents, and students.

• Strong organizational and multitasking skills with excellent attention to detail.

• Experience in customer service, executive support, administrative coordination, student services, or education support is an advantage.

• Proficient in Microsoft Office and collaborative software tools.

• Strong ability to organize folders, documents, schedules, academic materials, and records systematically.

• Comfortable working in a fast-paced environment and managing multiple priorities simultaneously.

• Flexible and adaptable, with a willingness to support both Management and Academic functions according to operational needs.

• Self-driven, proactive, resourceful, and able to work independently in an SME environment.

• Willing to learn and take on responsibilities outside of familiar areas when reasonably required.

• Strong interpersonal and communication skills with a positive and problem-solving mindset.

• Dependable and responsible, with a strong sense of ownership and follow-through.

• Hardworking and willing to put in the effort required to complete responsibilities to a high standard.

• A team player who understands that responsibilities may evolve as the organization grows.