Administrative Assistant (Japanese Business)

TOKIO MARINE INSURANCE SINGAPORE LTD.; Singapore; On-site; SGD 26,000 - 40,000; Full time

Job summary

TOKIO MARINE INSURANCE SINGAPORE LTD. is seeking a diligent insurance associate in Singapore to support Japanese business marketing and client services. You will process policies, endorsements, and renewal notices while ensuring accuracy of client data and system entries.

You will also prepare cover letters and drafts for dispatch. Ideal candidates are diploma holders or polytechnic graduates with keen willingness to learn, strong interpersonal and communication skills, and the ability to work

Qualifications

• Diploma or GCE O Level in related discipline.
• Fresh entrants from ITE/Polytechnics welcomed.
• Minimum 1 year of work experience preferred.
• Willingness to take CGI exam if required.

Responsibilities

• Understand and uphold company philosophy and J-Standard requirements.
• Support annual marketing strategies for Japanese Business Marketing.
• Provide client services for general policy enquiries.
• Handle daily administrative operations and system tasks.
• Create/modify client/agent codes and update client information accurately.
• Process and issue policies/endorsements; check renewal notices and risk summaries.
• Prepare cover letters, draft policies, and endorsements for dispatch.
• Maintain accuracy of renewal notices and renewal files.
• Maintain policies/documents and cover colleagues in absence.
• Take on other duties as assigned.

Skills

Interpersonal skills

Communication skills

Meticulous

Education

Diploma or GCE O Level in related discipline

Job description

Responsibilities

General

• Understand our Company philosophy "To be a Good Company" and act in accordance with it.
• Read our "J-Standard" thoroughly and understand and act in accordance with it.

Business Development

• Contribute to the annual marketing strategies for Japanese Business Marketing by supporting marketing staffs in order to achieve the projected premium and profitability targets.
• Provide customer services to clients on the general enquiries pertaining to clients' policies.
• Responsible for smooth daily administrative operations including system operations.
• Create and modify client/agent codes and updating of client's information in the system with accuracy.
• Process and issue policies/endorsements.
• Check all policies/endorsements process.
• Prepare cover letters to attach into policies for dispatch to clients.
• Prepare draft policies and endorsements.
• Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance.
• Sort out renewal notices and extract policy files for renewal due.
• Do the maintenance for the effective policies and/or documents.
• Cover colleagues' duties in absence.
• Other duties and assignments which are instructed by superiors.

Requirements

• Diploma holders, GCE O Level or related discipline;
• Fresh entry from ITE/Polytechnics is welcome;
• Preferably with minimum 1 year working experience;
• Prepare to take up Certificate In General Insurance (CGI) exam if required;;
• Willingness to learn and meticulous;
• Possess good interpersonal and communications skills;
• An attractive remuneration and bonus package will be offered to the successful candidate.