Customer Support (Employee Benefits)

AVALLIS FINANCIAL PTE. LTD.; Singapore; On-site; SGD 30,000 - 48,000; Full time

Job summary

AVALLIS FINANCIAL PTE. LTD. invites applications for an Insurance Administration role in Singapore. You will handle client inquiries regarding insurance policies and coverage details, ensuring clear and timely communication.

You will coordinate with insurers and clients on policy issuance, endorsements, claims, and renewals, while providing comprehensive administrative support such as documentation, data entry, and maintaining accurate policy records.

Qualifications

• Minimum Diploma qualification in any discipline.
• Candidates with at least 2 years of relevant experience will have an added advantage
• Candidates with the required Insurance Certification for handling general insurance and employee benefits will have an added advantage
• Good interpersonal and communication skills
• Possess initiative and strong problem-solving skills
• A team player and hardworking, and possess a warm personality
• Proficient in Microsoft Office and IT savvy
• Only applicable for Singaporeans and Singapore Permanent Residents

Responsibilities

• Handle client inquiries regarding insurance policies, coverage details, and procedural requirements, ensuring clear and timely communication.
• Coordinate with insurers and clients on policy issuance, endorsements, claims, and renewal matters to ensure smooth processing and customer satisfaction.
• Provide comprehensive administrative support to the team, including documentation, data entry, follow-ups, and maintaining accurate policy records

Education

Diploma

Insurance Certification

Interpersonal Skills

Initiative

Teamwork

IT Savvy

Tools

Microsoft Office

Job description

Key Responsibilities

• Handle client inquiries regarding insurance policies, coverage details, and procedural requirements, ensuring clear and timely communication.




• Coordinate with insurers and clients on policy issuance, endorsements, claims, and renewal matters to ensure smooth processing and customer satisfaction.




• Provide comprehensive administrative support to the team, including documentation, data entry, follow-ups, and maintaining accurate policy records

Requirements

• Minimum Diploma qualification in any discipline




• Candidates with at least 2 years of relevant experience will have an added advantage




• Candidates with the required Insurance Certification for handling general insurance and employee benefits will have an added advantage




• Good interpersonal and communication skills




• Possess initiative and strong problem-solving skills




• A team player and hardworking, and possess a warm personality




• Proficient in Microsoft Office and IT savvy




• Only applicable for Singaporeans and Singapore Permanent Residents

Only shortlisted candidates will be contacted. Successful candidates with relevant experience and qualifications will be considered for career development and advancement opportunities.