Admin / Secretary

INITIUM 22 PTE. LTD.; Singapore; On-site; SGD 31,000 - 40,000; Full time

Benefits offered by this job

Training and guidance

Job summary

INITIUM 22 PTE. LTD. is seeking an administrative assistant in Singapore to support documentation and client communication.

The role is office-based with a 5-day work week, and training will be provided to ensure smooth onboarding. Mandarin language abilities are essential for client interaction and records support. The successful candidate will maintain filing systems, manage emails and calls, and assist with compliance-related tasks, while showing strong attention to detail and self-starting

Qualifications

• Minimum GCE ‘O’ Level / Diploma in any discipline
• Prior administrative experience is preferred; candidates with strong learning attitude are welcome
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Strong organisational skills and ability to multitask effectively
• Good communication skills (written and verbal)
• Able to work independently and take initiative
• Proactive and takes initiative

Responsibilities

• Review and process documentation with a high level of accuracy and attention to detail
• Maintain organised filing systems (digital and physical) for easy retrieval and compliance purposes
• Manage email correspondence in a timely and professional manner
• Make outbound calls to coordinate appointments and follow up on client matters
• Support preparation and submission of documentation in accordance with internal and regulatory requirements
• Assist with compliance-related tasks to ensure completeness and accuracy of records
• Respond to client enquiries (WhatsApp, email, calls) promptly and professionally, ensuring follow-ups are completed within stipulated timelines
• Provide general administrative support and handle ad-hoc duties as assigned

Skills

Attention to detail

Organisational skills

Communication skills

Multitasking

Initiative

Independent working

Education

O Level / Diploma

Tools

Excel

Word

Outlook

Job description

Key Responsibilities

• Review and process documentation with a high level of accuracy and attention to detail
• Maintain organised filing systems (digital and physical) for easy retrieval and compliance purposes
• Manage email correspondence in a timely and professional manner
• Make outbound calls to coordinate appointments and follow up on client matters
• Support preparation and submission of documentation in accordance with internal and regulatory requirements
• Assist with compliance-related tasks to ensure completeness and accuracy of records
• Respond to client enquiries (WhatsApp, email, calls) promptly and professionally, ensuring follow-ups are completed within stipulated timelines
• Provide general administrative support and handle ad-hoc duties as assigned

Performance Expectations

• Accuracy:Able to complete tasks with minimal errors and strong attention to detail
• Responsiveness:Emails and client enquiries to be attended to within 1–3 working days
• Efficiency:Able to manage and complete assigned tasks within stipulated timelines
• Ownership:Proactive in following up on pending matters without constant supervision
• Organisation:Maintains clear and structured records for all work handled

Requirements

• Minimum GCE ‘O’ Level / Diploma in any discipline
• Prior administrative experience is preferred; candidates with strong learning attitude are welcome
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Strong organisational skills and ability to multitask effectively
• Good communication skills (written and verbal)
• Able to work independently and take initiative
• Proactive and takes initiative

Language Requirement

• This role requires communication with Chinese-speaking clients. Candidates should be able to converse and write in Mandarin to support client needs.

Work Environment

• 5-day work week
• Office-based role in Singapore
• Training and guidance will be provided