Admin Officer (1 year Contract)

Sompo Insurance Singapore; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

Sompo Insurance Singapore is seeking a proactive professional to support the Motor and Foreign Worker Medical Insurance portfolios by handling daily quotation requests, and conducting monthly renewal reviews. You will assess, underwrite, and service risks in line with the Underwriting Guide, Code of Practice, and internal compliance, ensuring timely renewals and accurate evaluations.

Collaborate with scheme partners, intermediaries, and internal stakeholders to deliver high-quality service,

Qualifications

• Diploma holder with at least 1 year of relevant industry experience.
• Experience in underwriting or insurance operations is a plus.

Responsibilities

• Support Motor and Foreign Worker Medical Insurance portfolios by handling daily quotation requests and monthly renewal reviews.
• Assess, underwrite, and service risks per the Underwriting Guide, Code of Practice, and internal compliance.
• Manage end-to-end monthly renewal reviews with timely and accurate evaluations.
• Build relationships with scheme partners, intermediaries, and internal stakeholders, delivering high-quality service.
• Investigate and resolve discrepancies related to NCD and claims experience.
• Assist in product reviews and system enhancements.
• Collaborate with Head of Department to support divisional objectives and growth.

Skills

Underwriting

Quotation handling

Stakeholder management

Data analysis

Education

Diploma holder in any discipline

Job description

• Support the Motor and Foreign Worker Medical Insurance portfolios by managing daily quotation requests and conducting monthly renewal reviews in a timely and accurate manner.
• Assess, underwrite, and service risks in accordance with the Underwriting Guide, applicable Code of Practice, and internal compliance requirements.
• Manage the end-to-end monthly renewal review process, including detailed evaluation of each policy or account, ensuring all assigned renewals are completed within stipulated turnaround times and service standards.
• Build and maintain strong working relationships with assigned scheme partners, intermediaries, and internal stakeholders, while delivering a high standard of service and professionalism.
• Investigate and resolve discrepancies relating to declare No Claim Discount (NCD) and claims experience, including appropriate follow-up with relevant parties.
• Support product review initiatives and assist in the implementation of approved changes, including system enhancements, brochure updates, policy wording revisions, and rollout to business partners.
• Collaborate closely with the Head of Department and/or Manager to support divisional objectives, including top-line growth and bottom-line profitability.
• Undertake any other ad hoc duties and responsibilities as assigned by management.

EDUCATION / PROFESSIONAL QUALIFICATION

• Diploma holder in any discipline or equivalent
• Minimum 1 years of experience in relevant industry