ADMIN EXECUTIVE

LUSH PLATTERS PTE. LTD.; Singapore; On-site; SGD 36,000 - 54,000; Full time

Benefits offered by this job

5.5-day work week

Professional development

Job summary

Lush Platters PTE. LTD. is seeking a Customer Service/Admin Executive to oversee day-to-day operations, assist with event planning, and manage invoicing and payments. The role involves coordinating logistics, ensuring high service standards, and supporting a multicultural team across departments.

Ideal candidates have admin/office management experience, strong MS Office skills, and excellent communication. A 5.5-day work week and weekend shifts are required as part of the role.

Qualifications

• Proven admin or office management experience.

Responsibilities

• Oversee day-to-day office operations and ensure smooth workflow across functions.
• Support corporate clients with event planning and coordination, providing quotes and invoices.
• Handle quoting, invoicing, and payments with accuracy.
• Ensure SOPs, health and safety, and service standards are followed.
• Collaborate with team members and vendors for smooth communication.
• Provide excellent customer care by addressing inquiries and resolving issues.

Skills

Time management

Communication skills

Attention to detail

Budgeting & invoicing

Office coordination

Multicultural teamwork

Tools

MS Office

Job description

Job Description & Requirements

Overview:

Lush Platters is the pioneer of luxury cheese platters and grazing tables in the Little Red Dot, offering a fresh and creative approach to catering for private and corporate events. We take pride in consistently delivering fresh, delicious, and high-quality food, paired with creative visual displays and exceptional customer service. We are looking for a Customer Service/Admin Executive to join our team and ensure the smooth running of our operations.

Key Responsibilities:

Oversee Operations

• Manage the day-to-day operations in the office, ensuring smooth workflow across all functions.
• Coordinate with team members to ensure efficient event planning, logistics, and client services.
• Assist with catering operations, ensuring high-quality standards are met.

Client and Event Management

• Support corporate clients with event planning, organisation, and coordination, ensuring all needs are met.
• Work closely with clients to provide personalised quotes and invoices for services.
• Coordinate event logistics, including driver schedules and delivery arrangements, ensuring timely execution.

Financial and Administrative Duties

• Handle quoting, invoicing, and payments, ensuring accuracy in all financial transactions.
• Assist with basic accounting tasks such as tracking invoices and payments.
• Perform inventory audits and monitor stock levels, ensuring all necessary supplies are ordered and replenished.
• Assist staff with monthly expenses and claims.

Compliance and Standards

• Ensure all operations meet company standards and comply with health and safety regulations.
• Drive adherence to Standard Operating Procedures (SOPs), policies, and service standards across the team.
• Regularly audit safety, hygiene, and service practices to maintain compliance with internal and external regulations.

Team Collaboration

• Build strong working relationships with team members, other departments, and vendors to ensure smooth communication and cooperation.

Customer Care

• Ensure excellent customer care by addressing client inquiries, resolving complaints, and delivering exceptional customer experiences.
• Maintain a positive and professional approach when dealing with both customers and colleagues.

Requirements and Skills:

• Proven experience in an administrative or office management role (experience in event planning is a plus).
• Proficiency in MS Office and general office management systems and procedures.
• Strong time management and organisational skills with the ability to prioritise multiple tasks.
• Excellent written and verbal communication skills.
• Attention to detail and problem-solving abilities.
• Comfortable managing a multicultural team and fostering a collaborative environment.
• Experience in managing budgets, quoting, and invoicing.
• Flexibility to work rotating shifts, including weekends and public holidays as needed.

Join Our Team:

We offer a dynamic work environment and the opportunity to be part of an award-winning team known for its creative flair and dedication to quality. The position requires a 5.5-day work week, with weekend shifts on rotation.