Partner Success Executive

THE PLATTERING CO PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

The Plattering Co in Singapore is seeking a motivated Partner Success Executive to drive new business, nurture client relationships, and promote our catering and bento services. You will build a pipeline, coordinate with operations for seamless events, and help shape sales strategies while delivering exceptional customer service to ensure client satisfaction.

Join a dynamic team and contribute to growth in a fast-paced, catering-focused environment.

Qualifications

• Diploma or degree in business management, hospitality or equivalent.
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).

Responsibilities

• Identify and target potential clients in the corporate, hospitality, and event sectors.
• Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
• Conduct sales presentations and product demonstrations to prospective clients.
• Build and maintain strong relationships with existing clients to ensure repeat business.
• Understand client needs and customize catering packages to meet their requirements.
• Act as the point of contact for clients, addressing their inquiries and concerns promptly.
• Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
• Analyze market trends and competitors to identify new business opportunities and improve service offerings.
• Collaborate with the marketing team to develop promotional campaigns and sales materials.
• Coordinate with the operations team to ensure seamless delivery of services for events.
• Follow up with clients post-event to gather feedback and ensure satisfaction.
• Resolve any issues or complaints to maintain a positive client relationship.
• Prepare sales reports and forecasts for management review.
• Track and monitor sales performance against targets and KPIs.

Skills

Communication skills

Negotiation skills

Sales experience

Team player

MS Office

Education

Diploma or degree in business management, hospitality or equivalent

Job description

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays.

We are seeking a motivated and positive Partner Success Executive to join our dynamic and fast- growing team. The Partner Success Executive is responsible for generating new business opportunities, maintaining relationships with existing clients, and promoting our catering and bento services. You will play a crucial role in achieving sales targets, understanding market trends, and delivering exceptional customer service to ensure client satisfaction.

Key Responsibilities:

Business Development:

1. Identify and target potential clients in the corporate, hospitality, and event sectors.
2. Develop and maintain a strong pipeline of leads through various channels, including networking, cold calling, and online research.
3. Conduct sales presentations and product demonstrations to prospective clients.

Client Management:

1. Build and maintain strong relationships with existing clients to ensure repeat business and referrals.
2. Understand client needs and customize catering packages to meet their requirements.
3. Act as the point of contact for clients, addressing their inquiries and concerns promptly.

Sales Strategy & Planning:

1. Develop and implement sales strategies to achieve monthly, quarterly, and annual sales targets.
2. Analyze market trends and competitors to identify new business opportunities and improve service offerings.
3. Collaborate with the marketing team to develop promotional campaigns and sales materials.

Event Coordination & Follow-Up:

1. Coordinate with the operations team to ensure seamless delivery of services for events.
2. Follow up with clients post-event to gather feedback and ensure satisfaction.
3. Resolve any issues or complaints to maintain a positive client relationship.

Reporting:

1. Prepare sales reports and forecasts for management review.
2. Track and monitor sales performance against targets and KPIs.

Requirements:

• Diploma or degree in business management, hospitality or equivalent
• Proven experience as a Sales Executive or similar role, preferably in the catering, F&B, or hospitality industry.
• Strong communication and negotiation skills with the ability to build rapport with clients.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency MS Office Suite (Word, Excel, PowerPoint).