ADMIN & CUSTOMER SERVICE (With Quarterly Bonus)

ROSE BEAUTY BAR; Singapore; Hybrid; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Quarterly Bonus Remuneration

CPF contributions

Annual leave

Job summary

ROSE BEAUTY BAR in Singapore is seeking an Administrator & Customer Service professional to handle client inquiries and appointments via WhatsApp and Instagram, ensuring smooth communications. You'll maintain filing systems, perform data entry, generate reports for analytics, and support scheduling for floor staff and e-commerce campaigns, with 1–2 days of WFH per week.

Experience in a similar role is preferred; Chinese language skills are required to coordinate with the team, with a strong work

Qualifications

• Must be Chinese speaking since floor staff are not proficient in English.
• Familiar with TikTok and Instagram with interest in social media trends and digital tools.
• Looking for full-time applicants with relevant experience.
• Work From Home Friday & Saturday (Half Day). In house for 4 days (Mon to Thurs).
• No minimum education level; emphasis on discipline, responsibility and willingness to learn.

Responsibilities

• Communications: Handling client enquiries and appointments via the company's channels like WhatsApp & Instagram.
• Documentation & Record-Keeping: Maintaining filing systems and data entry. Reports generation for analytics. Updating internal files.
• Scheduling: Organizing meetings and coordinating calendars for appointments for floor staff and e-commerce campaigns.
• HR & Finance Support: Assisting with employee onboarding, tracking leave and scheduling. Handling CPF submissions and salary count.
• Digital Systems & Platform Management: Maintaining and updating Fresha, including service listings, pricing, booking settings, and other operational information.

Skills

Chinese speaking

Communication

Social media awareness

Data entry

Tools

Fresha

WhatsApp

Instagram

TikTok

Job description

ADMINISTRATOR & CUSTOMER SERVICE(With 1/2 days WFH)

*Quarterly Bonus Remuneration

Communications: Handling client enquiries and appointments via the company's communication channels like Whatsapp & Instagram.

Documentation & Record-Keeping: Maintaining filing systems and data entry. Reports generation for company analytics. Updating company internal files.

Scheduling: Organizing meetings and coordinating calendars for appointments for floor staffs and e-commerce campaigns.

HR & Finance Support: Assisting with employee onboarding, tracking leave and scheduling. Handling CPF submissions and salary count.

Digital Systems & Platform Management: Maintaining and updating company platforms such as Fresha, including service listings, pricing, booking settings, and other operational information.

Requirements

• 1. Have to be Chinese speaking, as floor staffs are not proficient in English.
• 2. Familiar with platforms such as TikTok and Instagram, with an interest in keeping up with social media trends, new features, digital tools and evolving technology. This is because we work heavily with AI.
• 3. Looking for full time applicants with relevant experience only.
• 4. Work From Home Friday & Saturday (Half Day). In house for 4 days (Mon to Thurs).
• 5. No min entry educational level. We do not place strong emphasis on academic qualifications; we value discipline, responsibility, a good work attitude and a genuine willingness to learn and contribute.

Working Hours: Mon to Fri 11am - 7pm, Sat: 10am - 4pm.

Staff Benefits

• Annual leave, medical leave, paid public holidays, CPF contributions and other statutory leave benefits in accordance with MOM regulations.