Admin Asst / Senior / Executive

Hen Tick Foods Pte Ltd; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Hen Tick Foods Pte Ltd is seeking an Admin Asst / Senior / Executive to support daily operations. The role may focus on Sales Coordination or Shipping & Documentation depending on experience and business needs.

The candidate will handle orders, customer inquiries, prepare shipping documents, and maintain records while liaising with multiple departments to ensure timely and accurate processing.

Qualifications

• Diploma or equivalent qualification preferred.
• Experience in meat, food processing or food trading is an advantage.
• Experience in administration, sales coordination, customer service, shipping or documentation is an advantage.
• Good communication and interpersonal skills.
• Pleasant telephone manner and customer-service attitude.
• Good organisational skills and attention to detail.
• Good computer skills, particularly Microsoft Office.
• Able to work independently and coordinate with different departments.

Responsibilities

• Handle sales orders and customer documentation.
• Answer customer phone calls and assist with general enquiries.
• Coordinate with Sales, Production and other departments to ensure orders are processed smoothly.
• Follow up on order status, delivery schedules and customer requirements.
• Prepare sales documents and reports when required.
• Maintain accurate records and filing.
• Manage inventory.
• Prepare and manage shipping and delivery documents.
• Coordinate with customers, suppliers, freight forwarders and internal departments.
• Arrange and monitor shipments and delivery schedules.
• Ensure shipping documents are complete and accurate.
• Maintain proper records of shipments and related documentation.
• Answer incoming calls and respond to customer enquiries professionally.
• Perform daily administrative and data-entry duties.
• Prepare reports, correspondence and other documents.
• Maintain proper filing and documentation.
• Provide general administrative support to the department.
• Perform other duties as assigned.

Skills

Administrative support

Customer service

Sales coordination

Shipping coordination

Data entry

Order processing

Microsoft Office

Education

Diploma or equivalent

Tools

MS Office

Job description

Job Summary

We are looking for a reliable and organised Admin Asst / Senior / Executive to support our daily operations. The successful candidate may be assigned to Sales Coordination or Shipping & Documentation, depending on experience, skills and business needs.

Key Responsibilities

Sales Coordination

• Handle sales orders and customer documentation.

• Answer customer phone calls and assist with general enquiries.

• Coordinate with Sales, Production and other departments to ensure orders are processed smoothly.

• Follow up on order status, delivery schedules and customer requirements.

• Prepare sales documents and reports when required.

• Maintain accurate records and filing.

• Manage inventory

Shipping & Documentation

• Prepare and manage shipping and delivery documents.

• Coordinate with customers, suppliers, freight forwarders and internal departments.

• Arrange and monitor shipments and delivery schedules.

• Ensure shipping documents are complete and accurate.

• Maintain proper records of shipments and related documentation.

General Administration

• Answer incoming calls and respond to customer enquiries professionally.

• Perform daily administrative and data-entry duties.

• Prepare reports, correspondence and other documents.

• Maintain proper filing and documentation.

• Provide general administrative support to the department.

• Perform other duties as assigned.

Requirements

• Diploma or equivalent qualification preferred.

• Experience in the meat, food processing or food trading industry will be an advantage.

• Previous experience in administration, sales coordination, customer service, shipping or documentation will be an advantage.

• Good communication and interpersonal skills.

• Pleasant telephone manner and customer-service attitude.

• Good organisational skills and attention to detail.

• Good computer skills, particularly Microsoft Office.

• Able to work independently and coordinate with different departments.