Admin Assistant (Transportation)

FRONTIER TOURS PTE. LTD.; Singapore; On-site; SGD 3,200 - 5,200; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) in Singapore seeks an organized coordinator to manage reservations, quotations, and FMS updates. You will prepare ridership and billing reports, maintain client lists, and respond to emails and calls to ensure confirmations.

The role requires Mandarin fluency for Mandarin-speaking customers and a proactive, team-oriented mindset. Responsibilities include driver clearance submissions, log maintenance, CCTV reviews for disputes, and rotating operations phone

Qualifications

• Candidate should possess N/O level, Diploma or professional qualifications in any field.
• At least 2 years of relevant experience.
• Good communication and interpersonal skills.
• Able to speak Mandarin to liaise Mandarin-speaking customers.
• Singaporean preferred.

Responsibilities

• Handle all reservations and quotations.
• Update in FMS of all confirmed booking.
• Prepare and submission ridership reports to a shuttle bus.
• Prepare monthly booking summary for billing and verifications.
• Update client list into FMS when any changes.
• Follow up and reply to all booking emails and enquiries and ensure confirmation.
• Attend to customer phone calls.
• Prepare and submit driver clearance to clients if any.
• Prepare log sheets when necessary.
• Downloading of CCTV for disputes.
• Take turns managing the operations duty phone.
• Ad hoc duties given by superior.

Skills

Communication skills

Team collaboration

Independent work

Mandarin language

Education

N/O level/Diploma/Professional qualifications

Tools

Microsoft Office

FMS system

Job description

Responsibilities

• Handle all reservations and quotations
• Update in FMS of all confirmed booking
• Prepare and submission ridership reports to a shuttle bus
• Prepare monthly booking summary for billing and verifications
• Update client list into FMS when any changes
• Follow up and reply to all the booking emails and enquiries and ensure confirmation
• Attend to the customer phone calls
• Prepare and submit driver clearance to clients if any
• Prepare log sheet when necessary
• Downloading of CCTV if there shall be any disputed matter
• Take turns managing the operations duty phone
• Ad hoc duties given by superior

Requirements

• Candidate should possess \"N\"/\"O\" level/Diploma/Professional qualifications in any field
• Possess at least 2 years of relevant experience
• Have initiative, drive, and motivation to work as a team
• Prefer candidates with the transportation industry
• Good communication and interpersonal skills
• Able to work independently
• Meticulous, organized, multi-tasking, and proactive
• Self-drive, able to work under pressure and tight deadlines
• Proficient in Microsoft Office
• Singaporean preferred
• Able to speak Mandarin to liaise mandarin speaking customers