Admin Assistant (Customer Service) | up to S$2,400 | Ubi Area

HEY ROCKET PTE LTD; Singapore; On-site; SGD 24,000 - 29,000; Full time

Job summary

Hey Rocket Pte. Ltd. is seeking an administrative professional in Singapore to schedule installation and servicing appointments, maintain order records, and handle PO/DO processes.

You will liaise with customers, suppliers and drivers, follow up on servicing, and perform data entry while maintaining strong customer relationships. The role requires English proficiency and organised, detail-oriented work habits.

Qualifications

• Good command of spoken and written English.
• Prior administrative experience preferred.
• Experience handling PO and DO is an advantage.
• Good coordination, communication and organisational skills.
• Responsible, detail-oriented and able to follow up on tasks independently.

Responsibilities

• Schedule appointments for installation and servicing.
• Keep records of customer orders and appointments.
• Send appointment reminders and follow up on future servicing.
• Prepare and process purchase orders (PO) and delivery orders (DO).
• Liaise with customers, suppliers and delivery drivers on orders, enquiries and service arrangements.
• Follow up with existing customers to arrange regular air-conditioning servicing.
• Perform simple data entry and update records.
• Handle customer enquiries and maintain good customer relationships.
• Handle other administrative duties as assigned.

Skills

English proficiency

Administrative experience

PO/DO handling

Coordination & organisation

Independent task follow-up

Job description

What You’ll Be Doing

• Schedule appointments for installation and servicing
• Keep records of customer orders and appointments
• Send appointment reminders and follow up on future servicing
• Prepare and process purchase orders (PO) and delivery orders (DO)
• Liaise with customers, suppliers and delivery drivers on orders, enquiries and service arrangements
• Follow up with existing customers to arrange regular air-conditioning servicing
• Perform simple data entry and update records
• Handle customer enquiries and maintain good customer relationships
• Handle other administrative duties as assigned

Who We’re Looking For

• Good command of spoken and written English
• Prior administrative experience preferred
• Experience handling PO and DO is an advantage
• Good coordination, communication and organisational skills
• Responsible, detail-oriented and able to follow up on tasks independently

Salary & Benefits

• Salary up to $2,400/month, depending on experience

More information:

Work location: Ubi
Working Hours: 5.5 days (Monday to Friday: 8.30am – 5.30pm // Saturday: 8.30am – 12.30pm)

Candidates that fit certain requirement may be offered other positions!

Hey Rocket Pte. Ltd. (EA 21C0816)
Tan Zi Jian (R23116456)