Admin Assistant ($2-2.5K) #ESS

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 40,000 - 58,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking a Student Services Coordinator to manage engagement, attendance, course changes, and conduct matters across academic programmes.

You will process leave, assist with transfers, coordinate interventions, and ensure timely issuance of transcripts and certificates, working closely with academic staff to support students.

Qualifications

• Experience in student services or educational administration.
• Excellent communication and organisational skills.
• Ability to manage confidential information and deadlines.

Responsibilities

• Engagement & Enquiries: handle programme updates, notifications and enquiries.
• Attendance & Leave: monitor attendance and process leave applications.
• Course Changes: assist with re-modules, transfers, withdrawals, and extensions.
• Conduct Management: monitor and address conduct issues.
• Academic Intervention: coordinate support interventions with academics.
• Pass Monitoring: manage pass cancellations and renewals.
• Assessment Appeals: handle appeals with fair process.
• Transcripts & Certificates: manage issuance accurately and timely.

Skills

Student Admin

Communication

Organization

Confidentiality

Education

Diploma in Admin/Education

Job description

• Engagement & Enquiries: Handle programme updates, notifications, email/phone/walk-in enquiries, class visits, and issue Letters of Verification.
• Attendance & Leave: Monitor attendance, intervene when needed, and process leave applications.
• Course Changes: Assist with re-modules, transfers, withdrawals, deferments, resumptions, extensions, and manage inactive cases.
• Conduct Management: Monitor and address academic and non-academic conduct issues.
• Academic Intervention: Coordinate support interventions with the academic department.
• Pass Monitoring: Manage pass cancellations and renewals.
• Assessment Appeals: Handle appeals, ensuring fair process.
• Transcripts & Certificates: Manage issuance, ensuring accuracy and timeliness.