Admin Assistant

PS SOLUTIONS & SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

PS SOLUTIONS & SERVICES PTE. LTD. is seeking a detail-oriented Shipping Assistant to handle order processing, documentation, and day-to-day logistics support in Singapore.

The role requires coordinating with warehouse teams, preparing packing slips, invoices, and shipping labels, and ensuring timely order fulfillment. Responsibilities include customer and vendor communication, data entry into internal systems, inventory monitoring, and contributing to process improvements within the Shipping

Job description

KeyResponsibilities:

1. 1. Order Processing and Coordination:
   • Receive and review shipping requests and orders, ensuring accuracy and completeness.
   • Prepare and generate shipping documents, including packing slips, commercial invoice and shipping labels.
   • Coordinate with warehouse and shipping teams to ensure timely and accurate order fulfillment.
2. 2. Customer and Vendor Communication:
   • Serve as a point of contact for customers and vendors regarding shipping inquiries, tracking, and delivery status.
   • Respond promptly to customer and vendor inquiries via phone, email, or other communication channels.
   • Address and resolve anyshipping-related issues or discrepancies.
3. 3. Entry and Record Keeping:
   • Maintain accurate records of shipping activities, including order status, shipping dates, and tracking information.
   • Enter shipping data into internal systems and databases, ensuring data integrity and accuracy.
   • Prepare and file shipping reports and documentation as required.
4. 4. Inventory Management:
   • Assist with inventory management by monitoring stock levels and coordinating with the purchasing department for restocking.
   • Conduct periodic inventory audits to ensure accuracy and address any discrepancies.
5. 5. Administrative Support:
   • Provide general administrative support to the Shipping department, including scheduling meetings, handling correspondence, and maintaining filing systems.
   • Assist with other administrative tasks as needed to support the overall efficiency of the department.
6. 6. Process Improvement:
   • Identify and recommend improvements to shipping and administrative processes to enhance efficiency and accuracy.
   • Assist in implementing new procedures or technologies to streamline operations.