Sales Admin Assistant

BAN LEONG TECHNOLOGIES PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

BAN LEONG TECHNOLOGIES PTE. LTD. is seeking a Sales Admin Assistant to support the sales team in processing orders, maintaining customer records, and ensuring accurate documentation.

The role focuses on delivering excellent customer service and efficient administrative support to improve overall operations. The successful candidate will manage order fulfilment, update ERP records, and assist with inquiries while contributing to tailored customer solutions and process improvements.

Qualifications

• Prior experience in sales administration or related role is preferred.
• Strong organizational skills and attention to detail.
• Strong interpersonal abilities to build and maintain relationships.
• Self-motivated with a proactive, results driven approach.

Responsibilities

• Oversee the accurate and timely processing of sales orders, discounts and return documentation
• Maintain and update customer listings in the system to ensure accuracy
• Understand customer needs and provide assistance throughout the order fulfilment process
• Build and maintain strong key account relationships, actively engage with customers to offer tailored support
• Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
• Update inventory levels or sales related document to customer ERP portal
• Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
• Support continuous work improvement activities and performance improvement strategies
• Any other ad-hoc assigned by the manager

Skills

Strong organizational skills

Attention to detail

Interpersonal abilities

Proactive, results-driven

Customer service mindset

Job description

The Sales Admin Assistant is responsible for supporting the sales team by managing order fulfilment processes, maintain customer relationships, and ensuring accurate documentation. This role plays a critical part in enhancing customer satisfaction and operational efficiency.

Key Responsibilities

• Oversee the accurate and timely processing of sales orders, discounts and return documentation
• Maintain and update customer listings in the system to ensure accuracy
• Understand customer needs and provide assistance throughout the order fulfilment process
• Build and maintain strong key account relationships, actively engage with customers to offer tailored support
• Handle customer inquiries, providing solutions and gathering feedback to the Sales Team and other relevant functions
• Update inventory levels or sales related document to customer ERP portal
• Provide assistance in ongoing review records and information to determine effectiveness of work process and procedures
• Support continuous work improvement activities and performance improvement strategies
• Any other ad-hoc assigned by the manager

Job Requirements

• Prior experience in sales administration or a related role is preferred.
• Strong organizational skills and attention to detail
• Strong interpersonal abilities to build and maintain relationships
• Self-motivated with a proactive, results driven approach