Receptionist cum Admin Assistant (School)

V-SWIFT PTE. LTD.; Singapore; Presencial; SGD 28.000 - 39.000; Jornada completa

Descripción de la vacante

V-SWIFT PTE. LTD. is seeking a reception/administrative staff member to manage the school General Office, greet visitors, and provide professional customer service to students, staff and parents.

The role involves handling inquiries, directing visitors, attending to calls, and supporting with general admin tasks. Prior experience in a school environment is beneficial, and strong English communication is required.

Formación

• GCE 'O' Level/'N' Level.
• Excellent communication and interpersonal skills.
• Proficient in MS Office applications (Word, Excel).
• Experience in a school reception or admin role is advantageous.

Responsabilidades

• Manage the reception counter at the school's General Office according to MOE and school procedures.
• Provide customer service to walk-in students, teachers, parents, visitors and stakeholders.
• Attend to unwell or injured students and render first aid if needed.
• Direct visitors and contractors to waiting areas and contact staff as needed.
• Assist in general office admin tasks: receiving mail, filing, and printing documents.

Conocimientos

Communication

Customer service

Interpersonal skills

English fluency

Telephone etiquette

Educación

GCE O' Level / N Level

Herramientas

MS Office

Descripción del empleo

The Services required are set out as follows:

Reception

• 1. Manage the reception counter at the school's General Office in
• accordance to MOE's and the school's operating procedures, rules,
• and regulations.
• 2. Keep the reception counter clean, tidy and presentable and maintain
• the necessary stationery, forms and material at the counter.
• 3. Perform customer service role in answering, screening, forwarding or
• taking down messages of incoming phone calls in a polite, respectful
• and professional manner.
• 4. Provide customer service support to walk-in students, teachers,
• parents, visitors and school stakeholders in a polite, respectful and
• professional manner with care and empathy.
• 5. Attend to unwell or injured students and render first aid if needed.
• 6. Contact parents of unwell students to be taken home or students
• who have been absent from school.
• 7. Maintain the sick bay including first aid supplies
• 8. Administer lost and found items and maintain records.
• 9. Maintain safety and security by directing visitors, including
• contractors, delivery men, parents, etc to wait at the designated
• waiting area and call relevant staff to meet or pick them up.
• 10. Liaise and work with the Security Officer to ensure that approval is
• granted by school before any student is allowed to leave school
• early.

General Administration

• 1. Handle general office administrative tasks such as receiving and
• directing of incoming mails/packages and goods, managing and
• distributing notifications and letters to teachers' trays, filing, collating
• and printing of documents.
• 2. Attend to outgoing and incoming faxes.
• 3. Maintain the mail trays and form trays in the General Office.
• 4. Monitor and collate submission of forms by students.
• 5. Pack and distribute information, posters, leaflets etc. for students and
• teachers.
• 6. Support in sign-in and sign-out of coaches and instructors and relief
• teachers attendance.
• 7. During off-peak period, support back-end Admin in general admin
• work.
• 8. Support housekeeping for admin office and stores.
• 9. Assist in data entry, record keeping and filing of documents.
• 10. Support school events and any duties as assigned by school

The Personnel should preferably have the following qualifications, skills

and experience:

Qualifications:

• 1. GCE 'O' Level/'N' Level.

Qualities of Personnel

• 1. Good communication and interpersonal skills, with the ability to read,
• write and converse fluently in English.
• 2. Warm and strong customer service
• skills and professional telephone etiquette.
• 4. Able to work independently as well as collaboratively as part of a
• team, and demonstrates initiative in carrying out assigned duties.

Skills & Experience:

• 1. Relevant working experience in a reception, customer service, or
• administrative position.
• 2. Proficient in MS Office applications, including Word and Excel.
• 3. Experience performing administrative work using MS Office would be
• advantageous.
• 4. Relevant working experience in a school setting would be
• advantageous.