Accounts Servicing Executive

INMOTIONAL (PTE.) LTD.; Singapore; On-site; SGD 55,000 - 90,000; Full time

Job summary

INMOTIONAL (PTE.) LTD. in Singapore seeks an account services professional to manage post-sales lifecycle, from onboarding to handover, while keeping strong client relationships and service coordination.

You will nurture accounts, handle inquiries, coordinate with finance and admin, generate leads, quote pricing, and oversee onboarding including test drives and contracts; a valid Singapore driving license is required for test drives.

Qualifications

• Experience in client-facing roles managing post-sales processes.
• Ability to use CRM systems to track client activities and quotes.
• Strong communication and negotiation skills.

Responsibilities

• Maintain and nurture long-term relationships with assigned accounts by addressing service recovery, rental inquiries, and policy questions to support client retention
• Collaborate with stakeholders, finance, and administration teams to ensure seamless fleet deployment and effective credit control
• Generate leads, close deals, and manage customer data using CRM or internal tracking systems
• Apply knowledge of automotive regulations, safety standards, and leasing terms to advise clients and ensure compliance

Skills

Client relationship management

Sales & lead generation

Communication skills

Account management

Tools

CRM software

Microsoft Excel

Job description

Job Summary

Servicing of post sales accounts from vehicle life cycle management to contract closure and vehicle handover while maintaining strong client relationships and service coordinating.

Key Responsibilities

• Maintain and nurture long-term relationships with assigned accounts by addressing service recovery, rental inquiries, and policy questions to support client retention
• Collaborate with stakeholders, finance, and administration teams to ensure seamless fleet deployment and effective credit control
• Generate leads, close deals, and manage customer data using CRM or internal tracking systems
• Apply knowledge of automotive regulations, safety standards, and leasing terms to advise clients and ensure compliance

Other Responsibilities

• Identify and pursue new individual clients to expand vehicle leasing account.
• Conduct consultative sales by analyzing client needs, presenting vehicle options, explaining pricing, and preparing accurate quotation.
• Conduct the entire client onboarding process including inquiries, test drives, contract negotiations, documentation, and vehicle handover

Required competencies and certifications

• Hold a valid Singapore Class 3 driving license to conduct test drives and vehicle handovers, and vehicle maintenance