Account Manager (ERP Systems)

re-zoo-me; Singapore; Hybrid; SGD 48,000 - 72,000; Full time

Job summary

re-zoo-me is hiring for a client-focused ERP sales role in Singapore. You will maintain relationships with existing clients, identify new ERP opportunities, and present updates to gather feedback.

You will work with in-house analysts and consultants to tailor solutions, respond to quotations, and assist with business proposals. Up-selling across accounts and CRM reporting are key duties in this role.

Qualifications

• 2+ years of sales experience preferred
• Open to candidates with no experience
• Farmer mindset and passion for client-oriented services
• Proactive and problem-solver
• Understand customer retention and account management
• Willingness to listen to customer feedback
• Good presentation, communication and written skills
• Fluent Mandarin required for Mandarin-speaking clients and partners

Responsibilities

• Maintain strong relationship with existing clients to ensure retention base.
• Drive revenue growth in the Singapore ERP software market by identifying new opportunities.
• Schedule meetings to present updates and gather client feedback.
• Collaborate with in-house analysts and consultants to offer solutions for new client requirements.
• Respond to quotations and assist with proposals and grants.
• Upsell and cross-sell company products to existing accounts.
• Meet accounts KPIs as agreed with management.
• Update the in-house CRM for accounts reporting.

Skills

Client relationship management

Sales and revenue growth

Presentation skills

Communication skills

Written communication

Mandarin language

Tools

CRM system

Job description

Job Responsibilities

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients' new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI's as agreed with you and management.
• Update inhouse CRM system for accounts reporting.
  

Qualifications

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• "Farmer" mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers' feedback.
• Good presentation, communication, and written skills
• Fluent Mandarin is required to communicate with Mandarin-speaking clients and business partners.