Account Manager (ERP Systems)

synergix technologies pte ltd; Singapore; On-site; SGD 50,000 - 75,000; Full time

Job summary

synergix technologies pte ltd in Singapore seeks a results-driven sales professional to expand the ERP market. You will nurture existing client relationships, identify new opportunities, and drive revenue growth while coordinating with analysts and consultants to tailor solutions.

Fluency in Mandarin is required to engage Mandarin-speaking clients and partners. The role emphasizes client retention, proactive problem-solving, and effective communication, including presentations and written

Qualifications

• 2+ years of sales experience preferred.
• No working experience candidates are welcome too.
• Farmer mindset and passion for client-oriented services.
• Proactive and problem-solver.
• Understand customer retention and account management.
• Willingness to listen to customers and solicit feedback.
• Good presentation, communication, and written skills.
• Fluent Mandarin for Mandarin-speaking clients and partners.

Responsibilities

• Maintain strong relationships with existing clients to ensure retention.
• Drive revenue growth in the Singapore ERP market by identifying new opportunities.
• Schedule meetings to present updates and gather client feedback.
• Collaborate with in-house analysts and consultants to provide solutions for new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Upsell and cross-sell products to existing accounts.
• Meet accounts' performance KPIs as agreed with management.
• Update in-house CRM system for accounts reporting.

Skills

Sales experience

Customer focus

Account management

Communication

Presentation skills

Mandarin

Proactive mindset

Job description

Job Responsibilities:

• Maintain strong relationship with existing clients to ensure strong customer retention base.
• Driving revenue growth in the Singapore Enterprise Resources Planning Software (ERP) market through identifying new opportunities.
• Schedule meetings to present latest updates and gather feedback from clients
• Work closely with inhouse business analysts and functional consultants to provide solution for clients new requirements.
• Respond to quotation requests and assist with business and grant proposals.
• Ability to upsell and cross-sell company's products to existing accounts.
• Meet accounts performance KPI's as agreed with you and management.
• Update inhouse CRM system for accounts reporting.

Qualifications:

• 2 years and above sales working experienced is preferred
• NO Working Experience Candidates are welcome too
• Farmer mindset and have passion for client-oriented services
• Proactive and problem-solver
• Understand the concept of customer retention and account management
• Willingness and have patience to listen to customers feedback.
• Good presentation, communication, and written skills
• Fluent Mandarin is required to communicate with Mandarin-speaking clients and business partners.