Account Manager

intellipro singapore pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Intellipro Singapore Pte. Ltd. is seeking an experienced Account Manager to build and sustain strong relationships with key stakeholders, identify new business opportunities, and drive sales of printing and IT products and services in Singapore.

The role requires Diploma or Degree and at least 3 years of sales/account management experience, with IT office automation experience being advantageous. A proactive, English-proficient communicator with CRM familiarity is preferred.

Qualifications

• Diploma or Degree required.
• At least 3 years of relevant sales/account management experience.
• Sales experience in IT office automation is an advantage.
• IT-savvy with strong communication and presentation skills.
• Own vehicle preferred.

Responsibilities

• Manage assigned customer accounts and build long-term relationships with key stakeholders.
• Identify new business opportunities and develop sales pipelines to meet targets.
• Understand customer requirements and propose suitable printing, IT products, solutions and services.
• Prepare quotations and proposals based on customer needs; support RFPs and major opportunities.
• Coordinate with internal teams to ensure timely delivery and quality of products/services.
• Maintain accurate records in the CRM and provide regular sales updates.
• Monitor market trends and competitor activity to spot opportunities.
• Perform other duties as assigned by Management.

Skills

Stakeholder management

Sales skills

IT office automation

English communication

Vehicle ownership

CRM familiarity

Education

Diploma or Degree

Tools

CRM software

Job description

Job Summary:
The role will involve building strong customer relationships, understanding business needs, proposing suitable solutions, managing sales opportunities and working with internal teams to deliver quality solutions and services.

Account Management:

• Manage assigned customer accounts and build strong, long-term relationships with key stakeholders.

• Engage stakeholders and senior decision-makers to develop business opportunities.

• Maintain good after-sales support to ensure customer satisfaction and retention.

Sales Generation:

• Identify new business opportunities through prospecting, networking, referrals and account development.

• Develop and manage sales pipelines to achieve monthly, quarterly and annual sales targets.

• Identify cross-selling and up-selling opportunities within existing accounts.

Solution & Product Management:

• Understand customer requirements and recommend suitable printing, IT products, solutions and services.

• Conduct product and solution presentations or demonstrations where required.

Quotation & Proposal Preparation:

• Prepare and present quotations and proposals based on customer requirements.

• Support RFPs, tenders and major sales opportunities.

Customer & Internal Coordination:

• Work with internal teams to ensure timely delivery and quality of products and services.

• Manage customer requirements and follow up on actions throughout the sales process.

Sales Reporting & CRM:

• Maintain accurate customer, sales opportunity and activity records in the CRM system.

• Provide regular updates on sales performance, pipeline and account activities.

Market Research:

• Monitor market trends and competitor activities to identify potential business opportunities.

Others:

• Perform other duties as assigned by Management.

About you

• Minimum Diploma or Degree in any discipline.

• At least 3 years of working experience in the similar capacity.

• Sales experience in IT office automation or similar industry is an advantage

• Possess initiative with desire drive for excellence in a dynamic environment

• Possess a successful track record in achieving set objectives

• IT-savvy and possess own vehicle preferred

• Passionate in engaging with customers and provide excellent service

• Good communication and presentation skills with good command of English

Other Information

EA Reg No.: R1551305

License No. 22C1076