Account Manager, Downstream

Ecolab Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Ecolab Pte Ltd is seeking an Account Manager to strengthen relationships with refinery and petrochemical customers in Singapore, delivering value through advanced specialty chemicals and data-driven insights. You will lead program delivery, coordinate with internal teams, and drive profitable growth while maintaining safety and service excellence.

You have 8–10 years in chemical sales, strong leadership, and hands-on experience with CRM systems and Power BI to monitor accounts, quantify savings,

Qualifications

• Bachelor’s Degree in Chemical Engineering (required).
• 8–10 years of relevant experience in account management or sales within chemical/oil & gas sectors.
• Proven leadership in safety and value projects delivery.
• Sales experience with senior customer stakeholders, bidding, and price negotiations.
• Experience leading customer management reviews for refinery/petrochemical accounts.
• Ability to coach a sales/service team and drive business results.
• Familiarity with CRM and Power BI is advantageous.

Responsibilities

• Maintain existing customer relationships and ensure smooth operations and service standards to achieve customer KPIs.
• Grow the business by pursuing new sales opportunities, pricing execution, and securing long-term profitability.
• Understand targets and priorities, and work with the team to deliver closed deals.
• Work closely with customers to identify and deliver value projects.
• Lead and coach the team on sales and technical training in the specialty chemical space.
• Develop and execute a relationship strategy for Target Accounts.

Skills

Leadership

Sales

Analytical thinking

Interpersonal skills

Strategic mindset

Education

Bachelor’s Degree in Chemical Engineering

Tools

CRM system

Power BI

Job description

Ecolab’s downstream business, provides specialty chemistry programs and related services for upstream, midstream, and downstream oil and gas operations looking to maximize production, protect assets and reduce operating costs and environmental impact. Through on-site problem solving and innovative technologies, our team provides solutions that help energy customers overcome complex challenges in the world’s toughest energy frontiers. Our downstream team leverages advanced chemistries and technologies to help provide refiners with comprehensive and sustainable solutions to protect their assets, mitigate risk and maximize profits.

As an Account Manager, you will be responsible for the following:

• Maintain existing customer relationships and ensuring smooth operations and service standards to achieve customer KPIs.
• Grow the business by going after new sales opportunities, pricing execution and securing long-term profitability to maintain our position as market leaders
• Understand business targets and priorities, working with the team to implement and deliver closed deals.
• Work closely with customers to proactively identify and deliver on value projects for customers
• Lead and coach team on sales and technical training in the specialty chemical space.
• Develop and execute a relationship strategy for Target Accounts

Requirements

• Bachelor’s Degree (Chemical Engineering) with at least 8 to 10 years of relevant experience
• Proven Strong Leadership in Safety and Value projects delivery and have a good understanding of the role and tasks as a Account Manager
• Self-Motivated, sharp and analytical with a flair for engaging people at all levels in internal and customer organization
• Have sales experience and interactions with senior customer stakeholders. In addition will need to have demonstrated success with Sales Opportunities Bidding and Price Negotiations.
• Confidently Lead Customer Management Business Reviews for customers in the Refinery and Petrochemical Industry
• Proven record of strong leadership and able to coach and work with experienced sales & service team and is committed to help in the team development to achieve strong business results
• Demonstrates ability to prioritize activities to balance work priorities and personal development priorities
• Strong and Proven track record of delivering on value improvement projects at customer sites to help bring direct & indirect savings to customers.
• Advantageous to have experience with software such as Customer Relationship Management (CRM) & Power BI Platform.
• Prior experience in dealing with specialty chemicals is strongly preferred.