Account Manager, Downstream

Ecolab; Singapore; On-site; SGD 110,000 - 170,000; Full time

Job summary

Ecolab Singapore is seeking an experienced Account Manager to maintain and grow relationships with key customers in the refinery and petrochemical space. You will lead value-projects, deliver profitable solutions, and work with cross-functional teams to meet customer KPIs.

You will drive new opportunities, negotiate pricing, and coach a sales and service team to achieve strong business results while upholding safety and compliance standards.

Qualifications

• Bachelor’s degree in Chemical Engineering with 8–10 years of relevant experience.
• Demonstrated leadership in safety and value projects delivery.
• Self-motivated, analytical and able to engage people at all levels.
• Sales experience with bidding and price negotiations.
• Proven ability to lead customer management reviews in refinery and petrochemical industries.
• Experience coaching and developing sales & service teams for better results.
• Ability to prioritize activities and balance work with personal development.
• Track record of delivering value-improvement projects with tangible savings.
• CRM and Power BI experience advantageous; specialty chemicals experience preferred.

Responsibilities

• Maintain existing customer relationships and ensure smooth operations to meet KPIs.
• Grow business by pursuing new sales opportunities and securing long-term profitability.
• Understand targets and work with teams to deliver closed deals.
• Collaborate with customers to identify and deliver value projects.
• Lead and coach sales and technical training in the specialty chemicals space.
• Develop and execute a relationship strategy for target accounts.

Skills

Leadership

Stakeholder Management

Sales Experience

Strategic Thinking

People Coaching

Education

Bachelor’s Degree in Chemical Engineering

Tools

CRM

Power BI

Job description

Ecolab’s downstream business, provides specialty chemistry programs and related services for upstream, midstream, and downstream oil and gas operations looking to maximize production, protect assets and reduce operating costs and environmental impact. Through on‑site problem solving and innovative technologies, our team provides solutions that help energy customers overcome complex challenges in the world’s toughest energy frontiers. Our downstream team leverages advanced chemistries and technologies to help provide refiners with comprehensive and sustainable solutions to protect their assets, mitigate risk and maximize profits.

As an Account Manager, you will be responsible for the following:

• Maintain existing customer relationships and ensuring smooth operations and service standards to achieve customer KPIs.
• Grow the business by going after new sales opportunities, pricing execution and securing long-term profitability to maintain our position as market leaders
• Understand business targets and priorities, working with the team to implement and deliver closed deals.
• Work closely with customers to proactively identify and deliver on value projects for customers
• Lead and coach team on sales and technical training in the specialty chemical space.
• Develop and execute a relationship strategy for Target Accounts

Requirements

• Bachelor’s Degree (Chemical Engineering) with at least 8 to 10 years of relevant experience
• Proven Strong Leadership in Safety and Value projects delivery and have a good understanding of the role and tasks as a Account Manager
• Self‑Motivated, sharp and analytical with a flair for engaging people at all levels in internal and customer organization
• Have sales experience and interactions with senior customer stakeholders. In addition will need to have demonstrated success with Sales Opportunities Bidding and Price Negotiations.
• Confidently Lead Customer Management Business Reviews for customers in the Refinery and Petrochemical Industry
• Proven record of strong leadership and able to coach and work with experienced sales & service team and is committed to help in the team development to achieve strong business results
• Demonstrates ability to prioritize activities to balance work priorities and personal development priorities
• Strong and Proven track record of delivering on value improvement projects at customer sites to help bring direct & indirect savings to customers.
• Advantageous to have experience with software such as Customer Relationship Management (CRM) & Power BI Platform.
• Prior experience in dealing with specialty chemicals is strongly preferred.

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.