Account Manager (Contract)

CERTIS HRS; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

CERTIS HRS is seeking an Account Manager in Singapore to manage client accounts and develop new business opportunities. You will build strong customer relationships and drive revenue growth while coordinating with internal teams to ensure successful project delivery and high service levels.

The role requires a diploma or bachelor’s degree and at least 1 year in account management or related fields, with strong communication and negotiation skills, and willingness to travel as needed.

Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, Sales, Communications.
• Minimum 1 year of account management, business development, sales, or CRM experience.
• Experience with corporate, government, healthcare, logistics, telecom, finance, or retail accounts is a plus.
• Strong interpersonal and communication skills across levels.
• Negotiation, presentation and stakeholder management capability.
• Self-motivated, results-driven, able to work independently in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with existing clients and identify opportunities to expand accounts.
• Source and acquire new customers to achieve sales targets.
• Manage full sales cycle from prospecting to contract negotiation and servicing.
• Prepare quotations, proposals, tender submissions, and pricing docs with internal teams.
• Understand client needs and recommend solutions and services.
• Coordinate with internal teams to ensure smooth project delivery and satisfaction.
• Conduct client meetings and business reviews to strengthen partnerships.

Skills

Relationship building

Communication

Negotiation

Stakeholder management

Independent worker

CRM proficiency

MS Office

Analytical thinking

Education

Diploma or Bachelor's Degree in Business/Marketing/Sales/Communications

Tools

CRM systems

Microsoft Office

Job description

Position Title: Account Manager

We are seeking a motivated and results-driven Account Manager to join our team. The successful candidate will be responsible for managing client accounts, developing new business opportunities, and maintaining strong customer relationships to achieve revenue growth and business objectives.

Duties & Responsibilities

• Develop and maintain strong relationships with existing clients while identifying opportunities to expand business accounts.
• Proactively source and acquire new customers to achieve sales and revenue targets.
• Manage the full sales cycle, from prospecting and proposal preparation to contract negotiation and account servicing.
• Prepare quotations, proposals, tender submissions, and pricing documentation in collaboration with internal stakeholders.
• Understand clients' business needs and recommend suitable solutions and services.
• Coordinate closely with internal teams to ensure smooth project delivery and customer satisfaction.
• Conduct regular client meetings and business reviews to strengthen partnerships and identify growth opportunities.
• Monitor market trends, competitor activities, and industry developments to support business growth strategies.
• Ensure timely resolution of customer issues and maintain high levels of service excellence.
• Prepare sales reports, forecasts, and account plans to track performance and pipeline opportunities.

Skills & Experience

To excel in this role, the following qualifications and attributes are essential:

• Diploma or Bachelor's Degree in Business, Marketing, Sales, Communications, or a related discipline.
• Minimum 1 year of experience in account management, business development, sales, or customer relationship management.
• Experience handling corporate, government, healthcare, logistics, telecommunications, finance, or retail accounts will be an advantage.
• Strong interpersonal and communication skills with the ability to build relationships across all levels.
• Possess good negotiation, presentation, and stakeholder management skills.
• Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications and CRM systems.
• Strong analytical and problem-solving abilities with a customer-focused mindset.
• Willing to travel and work beyond regular hours when required to meet business