Account Manager (Carrier Network)

HUAWEI INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 55,000 - 75,000; Full time

Job summary

Huawei International Pte. Ltd. in Singapore seeks a high-energy sales professional to assess customer needs, develop new opportunities, and manage key accounts.

You will collaborate with solution and delivery teams to craft strategic plans, research the telco market, and present quarterly progress to stakeholders and training materials. Ideal candidates bring ICT/telecom background, internship or relevant sales experience, and proven ability to deliver client solutions while meeting sales

Qualifications

• Bachelor's degree in telecommunication related major or equivalent.
• ICT background related to carrier networks is required.
• Internship in sales or relevant client support is a plus.
• Proven results delivering client solutions and meeting sales goals.
• Understanding of solution sales, product specs, highlights, and competition.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Customer oriented, target-oriented with high accuracy and minimal supervision.
• Strong negotiation skills and self-motivation.

Responsibilities

• Assess, clarify, and validate customers' needs and maintain high satisfaction.
• Develop new sales opportunities and drive sales project operations.
• Engage key customers and maintain relationships; improve retention.
• Partner with solution and delivery teams to craft account and business plans.
• Research telco industry and provide market insights to stay competitive.
• Achieve annual plans through internal collaboration and effective customer approach.
• Plan and present reports on account progress, goals, and quarterly initiatives.
• Handle duties necessary for proper management of key accounts.

Skills

Account management

Negotiation

Customer orientation

Multi-tasking

Communication

Education

Bachelor's degree in telecommunications

Tools

CRM software

Job description

Responsibilities

• Responsible for assessing, clarifying, and validating the customers' needs on regular basis & maintaining high customer satisfaction ratings
• Responsible for new sales opportunity development and sales project operation
• Responsible for key customer engagement, customer relationship improvement and maintenance
• Partner with solution team & delivery team to develop account strategy plan and business plan
• Research on telco industry and perform market insight to ensure the competitiveness of proposed solution
• Achieve annual business plan through efficient internal collaboration and proper customer approaching.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Handle related duties which are necessary for the proper management of key accounts and duties assigned

Requirements

• Candidate must possess at least Bachelor Degree in telecommunication related major or equivalent.
• Candidate from ICT background that related with carrier network is required
• Internship experience in sales or relevant experiences, or similar client support role a plus.
• Proven results of delivering client solutions and meeting sales goals
• Candidate with deeper understanding and experiences on solution sales, understand product specifications, highlights, competition, etc are preferred.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Must be customer oriented, target-oriented and capable of accurate work with minimal supervision
• Strong negotiation skills, Self-motivated and self-directed.