Account Manager (Carrier Business)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an experienced sales professional to lead carrier business development in the local market.

You will drive end-to-end sales engagements, coordinate multi-disciplinary teams, and manage key customer relationships to achieve revenue goals. The role requires strong strategic account planning, proven telecom operator experience, and Mandarin proficiency to communicate with head office and clients in China.

Qualifications

• Bachelor's degree or above in Telecommunications Engineering, Business Administration, Science, or related fields.
• 8+ years in sales, account management, business development, project management, or related ICT/telecom roles.
• Experience managing strategic telecom operator accounts and understanding procurement processes.
• Proven track record leading major sales projects and driving growth with operators.
• Ability to identify and develop new business opportunities across Wireless, Core Network, Fixed Network, IP, Cloud, IT.
• Strong strategic account planning and cross-functional collaboration skills.
• Mandarin language proficiency required for head office and China-based stakeholders.

Responsibilities

• Develop and execute carrier business development and sales in local market.
• Drive end-to-end sales engagement from opportunity identification to revenue realization.
• Coordinate cross-functional teams to ensure timely and successful project execution.
• Lead responses to RFIs/RFPs, and manage procurement activities for competitiveness and compliance.
• Develop and manage customer relationships at senior levels.
• Collaborate with practices and functions to align with region/global strategies.
• Engage with China HQ team and stakeholders in Mandarin for effective communication.

Skills

Carrier account management

Sales leadership

Cross-functional collaboration

Negotiation & contract closure

Strategic account planning

Education

Bachelor's degree or above

Job description

Responsibilities

• Responsible for the carrier business develop and sales in local market.
• Drive end-to-end sales engagement, including opportunity identification, solution positioning, commercial negotiations, contract closure, and revenue realization.
• Coordinate cross-functional teams across sales, solution, delivery, legal, finance, and supply chain functions to ensure timely and successful execution of customer projects.
• Lead responses to RFIs/RFPs and procurement activities, ensuring competitiveness, compliance, and alignment with customer requirements.
• Responsible for customer relationship development and management.
• Collaborate with various practices and functions to ensure local alignment with region / global strategies.
• Ensuring effective and efficient deployment of the Sales Process as defined within the Huawei overall Business Process.
• Developing the long-term business with the customer by building and maintaining key relationships and trust as well as identifying strategic partnerships for profitable business opportunities based on long/short term services delivery.
• To collaborate and communicate directly with Chinese speaking officers, stakeholders, counterparts, and customers in China HQ team

Requirements

• Education: Minimum a bachelor's degree or above in Telecommunications Engineering, Business Administration, Science, or other relevant disciplines
• Industry & Sales Experience: At least 8 years of experience in sales, account management, business development, project management, or related roles within the ICT or telecommunications industry, with solid experience in carrier customer management.
• Carrier Account Management: Proven experience managing strategic telecom operator accounts, with strong understanding of carrier network business, customer investment strategies, procurement processes, and key stakeholder management.
• Major Telecom / ICT Experience: Experience working with a major telecommunications operator, ICT vendor, or telecom technology provider is preferred, with a proven track record of leading major sales projects and driving business growth.
• Business Development & Sales Performance: Demonstrated ability to identify and develop new business opportunities, drive revenue growth, secure strategic projects, and achieve or exceed business targets across areas such as Wireless, Core Network, Fixed Network, IP, Cloud, IT and related ICT solutions.
• Strategic Account Planning: Strong capability in developing and executing account strategies, understanding customer business priorities and investment directions, and translating customer insights into actionable business opportunities.
• Customer & Stakeholder Management: Strong customer relationship management capabilities, with proven experience establishing and maintaining relationships with VP/GM and other senior-level customer stakeholders and influencing customer decision-making.
• Cross-Functional Collaboration: Strong experience working across sales, solution, product, service, delivery and project management teams to develop integrated solutions, resolve customer issues and ensure successful project delivery.
• International Experience: Experience working in overseas or regional telecom markets is required. Willingness to travel and work across different markets when required.
• Language: Proficiency in Mandarin is required to ensure effective communication with the Chinese-speaking stakeholders, including head office, business counterparts, and customers based in China.