Carrier Business Development Manager

China Mobile International Limited; Singapore; On-site; SGD 120,000 - 190,000; Full time

Job summary

China Mobile International Limited is seeking a senior Business Development professional to drive A2P growth across regional accounts and new markets. You will nurture customer relationships, identify opportunities to expand traffic and destinations, and partner with operators, aggregators, platforms, and tech providers to sustain growth.

The role requires hands-on A2P wholesale experience, strong cross-functional coordination, and fluency in English and Mandarin to engage with customers in

Qualifications

• 5–8 years of relevant experience in telecommunications, IT, carrier/wholesale or business development.
• Hands-on experience in A2P wholesale business is mandatory.
• Fluent English and Mandarin required for regional communications.
• Strong ability to coordinate complex projects with multiple stakeholders.

Responsibilities

• Lead organic A2P traffic and revenue growth across assigned accounts and markets.
• Develop and expand customer relationships to increase traffic, routes, destinations and market share.
• Acquire new A2P customers to meet revenue and traffic targets.
• Build a robust partner ecosystem with operators, aggregators and platforms.
• Coordinate cross-functional teams to ensure timely delivery and successful implementation.
• Maintain strong customer satisfaction through project follow-up and service improvements.
• Provide sales enablement support including training and knowledge sharing.
• Conduct market research to identify new opportunities and inform strategy.

Skills

Hunter mentality

Account growth

Cross-functional collaboration

Proactive problem solving

Independent working

Execution & ownership

Education

Bachelor's degree (Business, Telecommunications, IT, Engineering)

Job description

1. Business Development & Account Growth

A2P Business

• Lead organic A2P traffic and revenue growth across assigned accounts and markets.
• Develop existing customer relationships and identify opportunities to increase traffic volume, routes, destinations, and business share.
• Explore and acquire new A2P customers to achieve assigned A2P revenue and traffic targets.
• Build and expand a strong partner ecosystem with operators, aggregators, platforms, and other industry partners to generate sustainable organic A2P traffic.
• Work closely with internal A2P product and operation teams to improve commercial competitiveness and service quality.

Data, ICT & AI Business

• Actively hunt for new customer logos and new business opportunities within the carrier and wholesale ecosystem.
• Develop opportunities across:
• International and domestic connectivity
• Internet and private network services
• Submarine cable and capacity solutions
• Data center and cloud connectivity
• ICT and managed services
• IoT and digital solutions
• AI infrastructure, platforms, and related solutions
• Develop customer requirements into qualified opportunities and drive opportunities through the complete sales cycle.
• Build relationships with telecom operators, carriers, service providers, digital platforms, cloud providers, and technology partners.
• Achieve assigned annual Data/ICT/AI revenue and new-business targets.
• Maintain a healthy pipeline to support both short-term revenue delivery and long-term strategic growth.

2. Solution & Project Delivery Leadership

• Coordinate cross-functional teams (Sales, Pre-sales/Solution, Finance, Legal, Operations, and Support) to ensure timely delivery and successful implementation.
• Ensure customer satisfaction through structured project follow-up, issue management, and service improvement initiatives.
• Support the team with sales enablement activities including sales training, product training, and customer success sharing.

3. Market Research & Business Strategy

• Conduct research to identify new markets, competitor positioning, and evolving customer needs.
• Provide input into carrier business strategy, product roadmap, and go-to-market plans.
• Prepare business reports, pipeline updates, and performance summaries for management review.
• Maintain accurate records in internal systems (pipeline, contract status, customer database).

Requirements

• Bachelor’s degree in Business, Telecommunications, Information Technology, Engineering, or a related discipline.
• Minimum 5-8 years of relevant experience in telecommunications, IT, carrier business, wholesale business, or business development.
• Hands-on experience in A2P wholesale business is mandatory.
• Strong understanding of the telecom carrier and wholesale ecosystem, including operators, aggregators, service providers, and technology partners.
• Experience in international connectivity, data services, data centers, ICT, cloud, or AI-related business would be a strong advantage.
• Proven experience in business development, customer acquisition, account growth, and revenue target achievement.
• Strong hunter mentality with demonstrated ability to identify and develop new customers and new business opportunities.
• Ability to coordinate complex projects involving multiple internal and external stakeholders.
• Ability to manage multiple priorities and work effectively under pressure and tight timelines.
• Proficient in English and Mandarin, as the role requires regular business communication with Chinese-speaking customers and stakeholders in China, Hong Kong, and across the region.
• Fast learner with a proactive, responsive, and solution-oriented working style.
• Able to work independently while collaborating effectively within regional and cross-functional teams.
• Detail-oriented with strong execution, ownership, and follow-through.