Account Manager

GIVAUDAN SINGAPORE PTE LTD; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A major global fragrance company is seeking an experienced sales professional to lead their business in Southeast Asia. The role requires a university degree and 8-10 years of overall experience, with 6+ years specifically in the fragrance industry. Responsibilities include managing key accounts, establishing relationships with decision-makers, and driving business growth. Proficiency in English and strong negotiation skills are essential. The ideal candidate will excel in managing cross-functional teams and navigating complex challenges.

Qualifications

• 8-10 years of overall experience in sales or business.
• 6+ years of functional/technical experience in the industry.

Responsibilities

• Lead and grow Givaudan's business on one category across SEA.
• Cultivate relationships with key decision-makers and leaders.
• Monitor competitor activity and develop growth opportunities.
• Ensure adherence to pricing agreements and compliance guidelines.

Skills

Verbal and written command of English

Competence in olfactive skills and fluency in fragrance language

Ability to energise and lead a cross-functional team

Ability to build and maintain trust-based relationships

Competent negotiation skills

Competence in developing and delivering presentations

Track record of new wins and business growth

Understanding of brands, market & consumer dynamics

Knowledge of CMR testing protocols

Strategic Business Management

Expert knowledge of pricing guidelines

Understanding operations and logistics

Education

University degree or higher

Job description

Purpose

Experienced sales/business professional with highly advanced skills on a key business for one of our biggest clients in APAC.

Core Responsibilities

• Lead and grow Givaudan’s business on one category with responsibility across SEA
• Assume lead role for all Givaudan activities for this category
• Cultivate productive relationships with key decision makers and senior influential leaders on the categories of responsibility
• Nurture internal and external stakeholder relationships across categories in Indonesia, in close collaboration with the larger account team
• Ensure Givaudan is well-positioned to participate in core lists and targeted briefs
• Develop thorough understanding of customer potential through analysis of brand strategies, positioning, strengths and weaknesses, and competition
• Develop/review/monitor strategic Account and Category Plans, sales forecasts, and budget for key accounts
• Drive internal efforts to achieve Account Plans, collaborating with Creative Fragrance Management, Perfumery, Marketing, Consumer Research, Applications and Technology, ensuring the most efficient management of Givaudan resources
• Attract new business and defend existing business, identifying and creating opportunities for Givaudan to participate in targeted customer briefs, articulating Givaudan’s value proposition, promoting new fragrances, concepts, technologies or products Sales Career Path
• Monitor competitor and market activity to identify and develop growth opportunities
• Follow KPIs versus targets (Sales, Gross Profit, win rate…) and take corrective actions if necessary
• Lead negotiation of pricing agreements in accordance with company guidelines & ensure implementation of negotiated pricing agreements; support Customer Care in managing and optimising Supply Chain; support Credit Management in collecting receivables
• Comply with all appropriate Givaudan and statutory EHS and regulatory guidelines

Academic Background

• University degree or higher

Professional Experience

• 8- 10 years of overall experience
• 6+ years’ functional/technical experience in the industry

Skills & Responsibilities

• Verbal and written command of English
• Competence in olfactive skills and fluency in fragrance language
• Ability to energise and lead a cross-functional team around a project
• Ability to build and maintain trust-based relationships with customers, decision-makers and influencers, understanding and communicating customer requirements
• Competent negotiation skills
• Competence in developing and delivering compelling presentations
• Consistent track record of new wins, business growth and ability to identify and create new business opportunities
• Business Fundamentals, understanding of brands, market & consumer dynamics
• Knowledge of CMR testing protocols and procedures
• Strategic Business Management
• Expert knowledge of Givaudan pricing guidelines for key accounts and regions
• Manages brief process; uses 'cost to serve' criteria to improve profitability and allocate proper resources to deliver solutions
• Understands operations and logistics

About you:

• Highly proactive – this is a must have
• Manage cross functional teams remotely
• Strong communication skills
• Manage ambiguity and be comfortable with complexity
• Have a growth mindset & innovative thinking
• Ability to build and maintain trust-based relationships
• Courage