Account Management Executive (Client Servicing)

Integrated Health Plans Sdn Bhd; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

Integrated Health Plans Pte Ltd is seeking an entry-level Account Management assistant to support corporate clients and manage data entry, reporting, and client communications.

You will coordinate with internal teams, assist with audits and renewals, and help prepare service documents while maintaining strict data privacy and accuracy.

Qualifications

• Diploma holders welcome to apply and learn in Corporate Healthcare administration.
• On the job training will be provided.
• Experience with handling mass data on Excel and sensitive information is advantageous.
• Customer service aptitude and strong communication are preferred.

Responsibilities

• Manage a portfolio of corporate clients and provide administration support.
• Perform data entry and maintain the corporate client database.
• Prepare monthly and ad-hoc client reports as required.
• Assist with client enquiries via phone and email and coordinate with internal teams.
• Support contract renewals and identify upsell opportunities.
• Draft and maintain client documents and handbooks.
• Assist with client audit requests and due diligence.
• Conduct client communications sessions and sales pitches.
• Handle accounts receivable follow-ups as needed.
• Undertake additional ad-hoc tasks as required.

Skills

Mass data handling in Excel

Customer service

Attention to detail

Team player

Communication skills

Education

Diploma

Tools

Excel

Job description

You will be part of the Account Management team, providing administration support including but not limited to the following responsibilities;

Manage a portfolio of Corporate Clients

Perform data entry and maintain the corporate client database

Prepare monthly and ad-hoc client reports as required

Provide administrative support to the department as required

Attend to and respond to client enquiries via phone calls and emails

Coordinate with internal stakeholders to troubleshoot issues, resolve matters, and perform service recovery where required

Manage contract renewals and identify opportunities to upsell services

Draft and maintain documentation, including but not limited to Service Agreements, client handbooks, presentation decks, and related materials

Assist with client audit requirements and due diligence requests

Conduct client communication sessions and sales pitches

Assist with client follow-ups on accounts receivable where required

Undertake any other ad-hoc tasks as required

You understand the importance to exercise care when handling personal data and have an eye for detail. You are highly motivated, customer oriented and able to work independently or as part of a team. Experience with handling mass data on excel, working with sensitive information will be advantageous.

Diploma, entry level looking to learn more about Corporate Healthcare and Medical Benefits administration are welcome to apply. On the job training will be provided.

Requirements

Medical insurance knowledge is an advantage

Client servicing experience is an advantage

Good customer service attitude

Detailed oriented and ability to work with minimal supervision

Good communication and interpersonal skills

A team player

Ability to perform beyond clients' expectations

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Integrated Health Plans Pte Ltd is one of the leading healthcare providers in Asia Pacific region. We provide in healthcare claims processing an integrated solution and a tailored platform to our clients. Whether you are a healthcare provider or a doctor with an independent practice, our services will help you focus on your core job while we take care of the routine work. We believe positively that our commitment in understanding your overall process will helps us understand where exactly we fit in your plan so that we can add significant value to your healthcare practice.

Integrated Health Plans Pte Ltd is one of the leading healthcare providers in Asia Pacific region. We provide in healthcare claims processing an integrated solution and a tailored platform to our clients. Whether you are a healthcare provider or a doctor with an independent practice, our services will help you focus on your core job while we take care of the routine work. We believe positively that our commitment in understanding your overall process will helps us understand where exactly we fit in your plan so that we can add significant value to your healthcare practice.