Account Development Executive

Chubb Insurance Singapore Limited; Singapore; Presencial; SGD 30.000 - 54.000; Jornada completa

Descripción de la vacante

Chubb Insurance Singapore Limited is seeking an Account Development Executive to connect customers with suitable insurance products via outbound telemarketing. You will work toward sales targets, maintain call quality, and promote General Insurance to both existing and new customers.

Requirements include O-Level/SPM, English proficiency, and resilience in handling objections. Prior telemarketing or sales experience is preferred, with an insurance certificate considered an added advantage.

Formación

• Experience in telemarketing or sales is preferred.
• Familiarity with general insurance or financial services is an advantage.
• Proficient in English with clear verbal communication.

Responsabilidades

• Deliver sales targets and meet KPIs including call quality and standards.
• Conduct outbound calls to promote General Insurance products to existing and prospective customers.
• Identify cross-sell and up-sell opportunities and convert leads to sales.
• Ensure compliance with regulations and QA standards during calls.
• Update customer information in the database.

Conocimientos

Telesales

Telemarketing

Sales

Outbound Calling

Educación

GCE O-Level / SPM equivalent

Descripción del empleo

Job Description

The Account Development Executive role in Chubb offers you the opportunity to connect customers with products that meet their needs, by marketing Chubb’s insurance policies to the mass markets through outbound telemarketing.

In this role, you will…

• Deliver sales targets and meet campaign key performance indicators (KPIs) which includes sales targets, call quality and operational standards
• Conduct telemarketing calls to promote General Insurance products with clear product knowledge and references, to existing and prospective customers
• Identify opportunities to cross-sell and up-sell
• Convert leads provided by the company to sales through telemarketing activities
• Ensure all call activities are conducted with full adherence to regulations and in line with Quality Assurance standards
• Update customer information in the database
  

Note: Relevant training will be provided

Job Requirements

Qualifications

• Minimum GCE ‘O’ level/SPM equivalent
• Prior experience working in telemarketing or sales function and/or the financial services sector preferred
• Insurance Certificate in General Insurance (BCP, PGI, HI) will be an added advantage
• Proficient in English
• Comfortable with outbound calls and stakeholder interactions
• Confident communicator with good verbal skills
• Sufficiently resilient to handle rejection and objections from customers
• Persuasive and committed to meet/exceed sales targets
• Sales-driven and possess a can-do attitude

Skills

TelesalesTeleMarketingSalesOutbound Calling