Academic Programs Operations Lead

Public Service Division; Singapore; On-site; SGD 47,000 - 60,000; Full time

Job summary

Public Service Division is seeking candidates for a contract role with the Academic Affairs Department in Singapore. The position covers admissions, enrolment and examinations for part-time courses, with a focus on data accuracy and process improvement.

The role requires strong communication, problem-solving and IT literacy, and involves coordinating with academic and administrative staff to ensure smooth operations and timely reporting. The contract term is 11.5 months.

Qualifications

• Minimum 3 years of relevant work experience is preferred.
• Detail-oriented with analytical and problem-solving skills.
• Independent, self-motivated and able to deliver quality work.
• Strong written and verbal communication and interpersonal skills.
• Capable of managing multiple tasks to meet deadlines.
• Proficient in Microsoft Office; familiarity with AI technologies is a plus.

Responsibilities

• Plan, process and manage admissions, enrolment and examination activities for part-time courses.
• Handle queries and provide advice to course applicants, students, and academic staff.
• Collaborate with academic and non-academic staff for efficient course management and examinations.
• Manage and maintain accurate student records.
• Conduct data verification and liaise with vendors to resolve system issues.
• Plan, implement and monitor projects and initiatives for part-time courses.
• Contribute to TP and department ad-hoc projects as needed.
• Compile data for reporting purposes.
• Provide general administrative support ensuring proper documentation.

Skills

3+ years experience

Detail-oriented

Independent & self-motivated

Strong written & verbal communication

Multi-tasking

MS Office proficiency

Knowledge of AI technologies

Tools

Microsoft Office

AI technologies

Job description

Public Service Division is seeking candidates for a contract role with the Academic Affairs Department in Singapore. The position covers admissions, enrolment and examinations for part-time courses, with a focus on data accuracy and process improvement.

The role requires strong communication, problem-solving and IT literacy, and involves coordinating with academic and administrative staff to ensure smooth operations and timely reporting. The contract term is 11.5 months.