Academic Programs Operations Lead

Singapore Institute of Management; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Singapore Institute of Management in Singapore seeks an Academic Operations Coordinator to supervise programme delivery, ensure policy compliance, and coordinate marketing communications for collateral. The role involves close collaboration with academics to provide a high-quality learning experience and to support student onboarding.

The ideal candidate has a 1-3 year track record, strong MS Office skills, data analytics capability, and excellent communication.

Qualifications

• Bachelor’s Degree or Diploma holder with 1-3 years of working experience.
• MS Office applications proficiency.
• Strong data analytical skills.
• Excellent communication, inter-personal and presentation skills.
• Team player with mature personality and positive attitude.
• Resourceful, self-driven and independent.
• Meticulous, able to multi-task, work under pressure and meet deadlines.
• Strong command of written and spoken English.

Responsibilities

• HE Programme Delivery: Monitor and maintain an efficient system to deliver the programmes and oversee contracts, payments, enrolment setup, and reporting checks.
• Coordinate with university partners/stakeholders and manage visits.
• Lecturer management: ensure lecturers are approved to teach and resolve issues.
• Student management: oversee student life cycle and handle communications with stakeholders.
• Class scheduling and assessment management aligned with requirements and quality standards.
• Process innovation: digitise and improve systems through data and testing of new solutions.
• Marketing and recruitment: support onboarding of new students and run briefs with stakeholders.
• Programme review: generate data for planning and review of activities and implement changes.

Skills

Data analytics

Excellent communication

Inter-personal skills

Presentation skills

Team player

Self-driven

Independent

Meticulous

English proficiency

Education

Bachelor’s Degree or Diploma

Tools

MS Office

Job description

Singapore Institute of Management in Singapore seeks an Academic Operations Coordinator to supervise programme delivery, ensure policy compliance, and coordinate marketing communications for collateral. The role involves close collaboration with academics to provide a high-quality learning experience and to support student onboarding.

The ideal candidate has a 1-3 year track record, strong MS Office skills, data analytics capability, and excellent communication.