$3,340/Mth | Operations & Administrative Executive | EXTENDABLE | Thomson

CGP Personnel; Singapore; On-site; SGD 34,000 - 41,000; Full time

Job summary

CGP Personnel is seeking an Operations Assistant to support application processing and records management in a fast-paced environment. The role focuses on reviewing applications, verifying documents, and delivering professional customer service to inquiries via phone and email.

The position requires a degree in operations/service management and 1–2 years of related experience. Strong MS Office skills, meticulous attention to detail, and the ability to work independently are essential.

Qualifications

• Degree in Operations Management, Service Management, or related field.
• 1–2 years of relevant experience in applications processing or administration.
• Ability to review applications and verify supporting documents.
• Strong written and verbal communication, meticulous and organised.

Responsibilities

• Application Processing: Review and process applications, records and supporting documents, ensuring all information is complete and accurate.
• Records Management: Verify and maintain accurate records in relevant systems, ensuring information is up to date.
• Customer Service: Respond to public enquiries via phone and email, providing clear, courteous and professional assistance.
• Compliance & Procedures: Follow established procedures and elevate complex cases to the relevant officers when necessary.
• Operations Support: Provide administrative and backend support to ensure daily operations run smoothly.
• Additional Duties: Assist with other operational tasks and projects as required.

Skills

Attention to detail

Communication skills

Customer service

Microsoft Office

Administrative processing

Education

Degree in Operations Management / Service Management

Tools

Microsoft Office

Job description

Location: Thomson Area (Near Caldecott MRT)

Period: 6 months (Extendable)

Salary: $3340/Mth

Job Description:

Join an operations team where you will play an important role in ensuring smooth and efficient service delivery.

• Application Processing: Review and process applications, records and supporting documents, ensuring all information is complete and accurate.
• Records Management: Verify and maintain accurate records in relevant systems, ensuring information is up to date.
• Customer Service: Respond to public enquiries via phone and email, providing clear, courteous and professional assistance.
• Compliance & Procedures: Follow established procedures and elevate complex cases to the relevant officers when necessary.
• Operations Support: Provide administrative and backend support to ensure daily operations run smoothly.
• Additional Duties: Assist with other operational tasks and projects as required.

Requirements:

• Degree in Operations Management, Service Management or a related discipline.
• At least 1–2 years of relevant experience in application processing, administration or a similar role.
• Experience in reviewing applications and verifying supporting documents is an advantage.
• Meticulous, organised and able to handle information accurately.
• Good written and verbal communication skills.
• Strong interpersonal and customer service skills, with a professional and helpful approach.
• Proficient in Microsoft Office, particularly Word, Excel and Outlook.
• Comfortable learning and using digital systems for administrative processing.
• Able to work independently and collaborate effectively with team members.