$2760/Mth | Govt Booking Administration Executive | 1-Year | Stadium

CGP Personnel; Singapore; On-site; SGD 26,181 - 35,421; Full time

Job summary

CGP Personnel is seeking a customer service professional to manage end-to-end facility booking requests in Singapore, near Stadium. The role emphasizes adherence to terms, prompt payment follow-ups, and generating reports for management.

Apply for a 1-year contract; expected working hours Monday–Friday 0900–1830. Proficiency in MS Office, especially Excel, and strong written/verbal communication are essential. Interviews scheduled for 15 June 2026 at 2:30 PM.

Qualifications

• Minimum 2 years in customer service, helpdesk, or operations.
• Proficient in MS Office with strong Excel reporting skills.
• Excellent written and verbal communication.

Responsibilities

• Facilitate and manage the end-to-end processing of corporate and public facility booking requests.
• Ensure all users strictly adhere to corporate booking terms and conditions, maintaining prompt follow-ups on outstanding payments.
• Manage the shared organizational mailbox, ensuring all reservation requests and incoming correspondences are addressed within the established service-level agreements
• Attend to public and corporate user feedback, general enquiries, complaints, and requests for quotations (RFQ) professionally.
• Review, investigate, and follow through on complex user issues to ensure effective resolution.
• Generate, analyze, and prepare facility booking reports for management review when required.
• Assist in user administration workflows and execute system user acceptance tests (UAT) for the organization's mobile application.

Skills

Customer service

Communication skills

Microsoft Excel

Tools

Microsoft Office

Job description

Period:

1 Year

Salary:

$2760

Job Description

• Facilitate and manage the end-to-end processing of corporate and public facility booking requests.
• Ensure all users strictly adhere to corporate booking terms and conditions, maintaining prompt follow-ups on outstanding payments.
• Manage the shared organizational mailbox, ensuring all reservation requests and incoming correspondences are addressed within the established service-level agreements
• Attend to public and corporate user feedback, general enquiries, complaints, and requests for quotations (RFQ) professionally.
• Review, investigate, and follow through on complex user issues to ensure effective resolution.
• Generate, analyze, and prepare facility booking reports for management review when required.
• Assist in user administration workflows and execute system user acceptance tests (UAT) for the organization's mobile application.

Requirements

• Minimum 2 years of dedicated experience in customer service, helpdesk support, or operations. Prior experience handling facility or venue bookings is highly preferred.
• Proficient in Microsoft Office applications, with strong practical capability in Microsoft Excel for reporting purposes.
• Excellent written and verbal communication skills; comfortable handling professional service recoveries and corporate quotations.
• Availability: Must be available to attend a scheduled group interview session on 15 June 2026 at 2:30 PM.

Working Location:

Near Stadium

Working Hours:

Monday – Friday 0900 – 1830

We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, veteran status, disability, or any other protected class.