OPERATIONS AND FRONT OFFICE MANAGER | UP5000 | CLARKE QUAY

PERSOL; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

PERSOL in Singapore seeks an experienced Operations Manager to oversee the VIP Center's day-to-day operations, facilities, and guest services, ensuring high standards of upkeep and seamless event delivery.

You will coordinate lounge operators, contractors, and on-site providers, maintain SOPs, manage event planning and F&B logistics, and provide timely reports on lounge utilization and expenses.

Qualifications

• Bachelor Degree or equivalent with minimum 5 years of relevant work experience

Responsibilities

• Oversee day-to-day operations of the VIP Center to ensure high standards of upkeep and guest experience.
• Manage F&B sourcing and lounge services, including lounge operators and related services.

Skills

Operations management

Facilities management

Vendor management

Guest services

Education

Bachelor Degree or equivalent

Job description

Monday - Friday 9am - 6pm

Saturday required to work if there are events

Salary $ 4000 - $ 5000

Managed the day-to-day operations, facilities, vendors and guest services of the VIP Center, ensuring a high standard of property upkeep, event delivery and service excellence. Oversaw lounge operators, contractors, reception resources and on-site service providers while maintaining operational SOPs, coordinating events and ensuring seamless collaboration with internal and external stakeholders.

Job Scope:

• Managed the overall operations and upkeep of the VIP Center, ensuring the property, facilities and guest areas were maintained to a high standard.

• Oversaw F&B sourcing and lounge services, including management of lounge operators, as well as supporting services including scenting and indoor potted plants.

• Managed facilities and service vendors, including cleaning and hygiene, pest control, security, potted plants and other property-related services.

• Managed contractors and obtained quotations for ad hoc works, preparing submissions for approval and coordinating completion.

• Conducted regular property checks and followed up on rectification works to ensure timely resolution.

• Managed the event booking and approval process, coordinating the planning, logistics and execution of events held at the VIP Center, including F&B arrangements.

• Provided operational and logistical support for AV live operations and event setups when required.

• Managed resources and receptionist staggered work schedules, providing relief reception coverage when required.

• Prepared monthly bookkeeping and operational reports, including lounge utilisation and F&B expenditure tracking.

• Managed and maintained the operational SOPs and service protocols, ensuring procedures remained current and aligned with operational requirements.

• Took overall ownership of property-related operational matters, ensuring the lounge remained presentable, well-maintained, fully functional and ready for events and guests.

Job Requirements:

• Bachelor Degree or equivalent with minimum 5 years of relevant work experience

We regret to inform that only shortlisted candidates will be notified.