2683 - Centre Admin - Enrichment Centre

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 28,000 - 31,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a Customer Service Officer in Tampines/Marine Parade to handle walk-in and remote inquiries, registration, and course changes for parents and students.

The role also covers administrative tasks such as invoicing, debtors reminders, petty cash, and daily collection reporting, as well as supporting teachers with materials and attendance. 5 days work week, weekdays and occasional weekends.

Qualifications

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

Responsibilities

• Customer Service: Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
• Administration: Prepare invoices and handles payment collection, debtors reminders, petty cash and daily collection report
• Teachers' Support: Support teachers in photocopying and preparing materials, attendance taking and file checks

Skills

Customer service

Education

Diploma

Tools

Microsoft Word

Excel

Google Drive

Job description

WhatsApp: [phone] (Kyler) Email: [e-mail]

Working Days: 5 days work week

Working Hours: Weekdays (10.20 am to 7.20 pm), Weekends (8.30 am to 6.30 pm)

Salary Range: $ 2500 - $2800

Location: Tampines/Marine parade

Responsibilities

• Customer Service
  Attend to all walk-in potential customers and existing parents, phone calls, WhatsApp messages and emails promptly and professionally
  Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
  Upkeep of Centre's student management system and perform audit of system regularly
• Administration
  Prepare invoices and handles payment collection
  Prepare debtors listing and send reminders for late payment
  Maintain petty cash and prepares daily collection report
  Perform ad-hoc duties assigned by Manager
• Teachers' Support
  Support teachers in photocopying and preparing of materials and resources
  Assist teachers in the dismissal of classes and attendance taking
  Participate in file checking and results tracking

Job Requirement

• Minimum Diploma
• With relevant customer service experience is preferred
• Proficient with Microsoft Word, Excel, Google Drive & computer literacy

The Supreme HR Advisory Pte. Ltd | 14C7279 Gan Kai Le | R23112683