24/7 Network & Security Maintenance Engineer

NCS Pte Ltd; Singapore; Presencial; SGD 60 000 - 90 000; Tempo integral

Resumo da oferta

NCS Pte Ltd is seeking a Network Maintenance Engineer to provide 24x7 standby onsite and remote support for OneCare's clients. Responsibilities include routine maintenance, firmware upgrades, and security patching for network devices to meet SLA obligations.

The role involves configuring Cisco Catalyst 9000 switches, managing Check Point, Palo Alto, and Fortinet firewalls, and maintaining incident tickets with the team. This is an on-site Singapore-based position.

Qualificações

• Minimum 3 years of network and security experience and exposure.
• Cisco Catalyst 9000 Series switches configuration and troubleshooting.
• Check Point firewall management and support.
• Palo Alto Networks Firewall administration and maintenance.
• Good knowledge of networking protocols and architectures.
• Basic to intermediate skills in switches, routers, and F5 load balancers.
• Experience with Fortinet firewalls advantageous.
• Cisco certifications (CCNA/CCNP) advantageous.
• Check Point Certified Security Administrator (CCSA) advantageous.
• Palo Alto Networks PCNSE advantageous.

Responsabilidades

• Perform routine network maintenance and system upgrades, including patches and hot fixes.
• Configure network devices (Cisco Catalyst 9000 Series) at basic to intermediate level.
• Manage and troubleshoot firewalls (Check Point, Palo Alto, Fortinet).
• Replace faulty hardware and ensure firmware/software parity on replacements.
• Identify and resolve network and security issues promptly.
• Provide technical support to end-users and escalate as needed.
• Participate in 24x7 rotational standby support to ensure SLA compliance.
• Respond to network and security incidents promptly and document actions.
• Conduct and maintain preventive maintenance reports as contractually obligated.
• Collaborate with engineers to maintain comprehensive network and security documentation.
• Follow operational processes and elevate to senior engineers as required.

Conhecimentos

Cisco Catalyst 9000 Series

Check Point firewall management

Palo Alto Networks Firewall

Fortinet firewalls

Networking protocols

F5 load balancers

CCNA/CCNP certifications

PCNSE certification

CCSA certification

Formação académica

Cisco certifications (CCNA, CCNP)

Ferramentas

Cisco Catalyst 9000 Series

F5 load balancers

Descrição da oferta de emprego

NCS Pte Ltd is seeking a Network Maintenance Engineer to provide 24x7 standby onsite and remote support for OneCare's clients. Responsibilities include routine maintenance, firmware upgrades, and security patching for network devices to meet SLA obligations.

The role involves configuring Cisco Catalyst 9000 switches, managing Check Point, Palo Alto, and Fortinet firewalls, and maintaining incident tickets with the team. This is an on-site Singapore-based position.